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Getting "ace-base" error on all Easy Anti-Cheat games (Fortnite, Halo Infinite, etc.) (lemmy.world)

submitted 2 days ago* (last edited 2 days ago) by onurcelik@lemmy.world to c/techsupport@lemmy.world

7 comments fedilink hide all child comments

Hello, I'm encountering a startup error that prevents me from launching the game. Each time I try to start it, I receive a message saying: "Please close the ACE-BASE application before starting the game."

I have no idea what ACE-BASE is or why it's interfering. I checked Task Manager and tried closing background applications, but nothing helped. I've also followed every potential fix I could find on Reddit, YouTube, and other online forums—but the issue still persists.

This has become very frustrating. I just want to play the game I paid for without unnecessary technical barriers. Please provide a proper solution or release a patch that resolves this conflict. It’s unreasonable for a background or unknown application to block access like this.

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[–] ElectroLisa@lemmy.blahaj.zone 7 points 2 days ago (1 children)

ACE is an anti-cheat used by Delta Force, Infinity Nikke, Wuthering Waves and probably many more games.

Rootkit anti cheats don't like each other running at the same time and I find it plausible there's a leftover ACE process running somewhere.

I'd say check services.msc (it's an app on Windows) for any anti cheat services running in the background

[–] onurcelik@lemmy.world 1 points 2 days ago (1 children)

This is the first time I’ve heard of this cheat. I don’t use cheats, so why am I getting this error anyway?

[–] ElectroLisa@lemmy.blahaj.zone 4 points 2 days ago (1 children)

Please re-read my message

[–] CameronDev@programming.dev 5 points 2 days ago* (last edited 2 days ago) (1 children)

In the past, I used to deal with DLL errors

Can you elaborate on that? You weren't downloading DLLs from the internet were you?

Edit:

To elaborate on my question, if you were getting DLLs from non-official sources, you could have collected an infected DLL, which might be tripping up the anticheat. Your best bet, if thats the case is to wipe the disk and reinstall windows from scratch, so hopefully its not that.

[–] onurcelik@lemmy.world 1 points 2 days ago* (last edited 2 days ago)

No, I was talking about older games. In older games, the solution was simple — just downloading a DLL file was enough. But unfortunately, in newer games, it's much harder to fix the errors you get.

And thank you for trying to help.

[–] smegger@aussie.zone 2 points 2 days ago (1 children)

https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/why-am-i-getting-the-error-please-close-ace-base-before-launching-when-starting-fortnite-a000090920

Probably your issue, I can't read the language your screenshot is in

[–] onurcelik@lemmy.world 1 points 2 days ago

Hello, thank you. I read that article, but unfortunately, my issue wasn't resolved.