You're not wrong. Years ago I did some in-house alpha testing for Ubisoft. Me and a bunch of other guys were asked to play Ghost Recon: Breakpoint and document all the issues we had. Try to cause issues.
Most of the major game-breaking bugs that we found are still in the game today. A couple of the methods we used to get certain glitches to happen haven't even been patched out. So the shit we DIRECTLY reported was outright ignored. They ask people to find problems and then fix none of them.