this post was submitted on 16 Aug 2023
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Plex keeps changing my movies artwork. Any way to prevent this from happening? (lemmy.ca)
submitted 1 year ago by twistedtxb@lemmy.ca to c/plex@lemmy.ml
16 comments fedilink hide all child comments
 

I might be a little OCD about all this, but sometimes when I browse my Plex I notice that Plex changes the artwork of my film collection. This is quite annoying.

Is there an option to tick somewhere to restrict Plex from doing this?

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[–] bauhaus@lemmy.ml 6 points 1 year ago (2 children)

One way to be sure it doesn’t do this is to manually choose you artwork for each item. This will lock in your choice, especially if you upload custom artwork from, say, theposterdb.com. Yes, this can be a real pain.

Plex updates poster art to stay “fresh” and assumes you’re ok with this if you never set a custom poster yourself. So, as I said, manually choose a poster for the media, and it should remember this choice moving forward. If the default choice is what you like, select something else, then switch back to make sure Plex knows you intentionally selected it.

[–] twistedtxb@lemmy.ca 2 points 1 year ago (1 children)

Oh I'll try that, thanks!

[–] bauhaus@lemmy.ml 1 points 1 year ago

sure. this is an issue that pops up now and again, and Plex’s solution works, although it’s not very elegant or obvious.

[–] osarusan@kbin.social 0 points 1 year ago (1 children)

This doesn't work. I've manually updated artwork only to have it refresh automatically at a later date.

[–] bauhaus@lemmy.ml -2 points 1 year ago* (last edited 1 year ago) (1 children)

I believe it’s a known bug where it might - every great once in a while - change the art anyway, but this is how it’s supposed to work.

I’ve managed plenty of libraries over the years, and setting a custom poster keeps it that way— again, except in rare cases where something bugs out. but this is how it’s supposed to work.

if you still experience weirdness, I recommend going to “Troubleshooting” under your server settings and running both “Optimize database” and “Clean Bundles"

[–] osarusan@kbin.social 0 points 1 year ago (1 children)

I'm not sure why, but things changed for me at some point. Several years ago I had a server that worked just the way you say -- the cover arts would never get updated without my say. But recently I've had two other fresh installs where the art gets overwritten regularly, even after optimizing.

[–] bauhaus@lemmy.ml -1 points 1 year ago

I suggest making a post in the Plex user forums. Something’s not right with your setup if this keeps happening.

[–] TurnItOff_OnAgain@lemmy.world 5 points 1 year ago (1 children)

That would be nice. Similar to the gold lock when you edit the title.

[–] bauhaus@lemmy.ml 4 points 1 year ago (1 children)

manually choosing poster art has the same effect— it’s just not obvious.

[–] TurnItOff_OnAgain@lemmy.world 2 points 1 year ago (1 children)

What if the one I want is the default at the time of adding? Just open it, switch to another, then back?

[–] bauhaus@lemmy.ml 1 points 1 year ago

that should do the trick!

[–] PixelAlchemist@lemmy.world 2 points 1 year ago (1 children)

I think in the library settings there’s a box to 'prefer local metadata'. That’s should stop Plex from changing artwork.

[–] twistedtxb@lemmy.ca 4 points 1 year ago

But i don't want Plex to prefer my local metadata. I like plex fetching all that for me. But once it's set, I just don't want Plex to change it constantly when it seemingly feels like it.

[–] Curious_Canid@lemmy.ca 1 points 1 year ago (1 children)

I've had this happen, but only when Plex has reason to think the file for the movie has changed. File date changes and name changes can prompt that. Is there any chance something like that is happening to trigger the metadata updates?

[–] bauhaus@lemmy.ml 2 points 1 year ago

keep in mind that sometimes Sonarr/Radarr will update/refresh files in the background when they find newer copies that better match your set file parameters. IE, if you have a download profile which accepts both x264 and x265-encoded files but prefers x265, it may download the x264 when first available and then a x265 copy when it become available later. or a Dolby 2.1 audio version initially and a Dolby Atmos copy later when it finds one.

this is compounded if your run Checkrr and it finds/replaces corrupted media files.

All this can happen (and does) in the background and can explain unexpected library updates.

[–] FlembleFabber@sh.itjust.works 1 points 1 year ago

It doesnt happen to me, maybe you can try switching to a different series scanning agent on your libraries?