this post was submitted on 02 Jul 2023
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You Should Know

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Why YSK: Getting along in a new social environment is easier if you understand the role you've been invited into.


It has been said that "if you're not paying for the service, you're not the customer, you're the product."

It has also been said that "the customer is always right".

Right here and now, you're neither the customer nor the product.

You're a person interacting with a website, alongside a lot of other people.

You're using a service that you aren't being charged for; but that service isn't part of a scheme to profit off of your creativity or interests, either. Rather, you're participating in a social activity, hosted by a group of awesome people.

You've probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it's one of the most popular websites in the world, but it's not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don't imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They're not business people trying to make a profit off of your activity, but they're also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

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[–] mx3m@lemmy.world 0 points 2 years ago (1 children)

“If you’re not paying for the service, you’re not the customer, you’re the product.”

I see this everywhere, it’s the logical fallacy equivalent of “everything that’s rare has value”.

I’m sure most people, on the top of their head, can think of at least 3 products that are free to use and aren’t engineered to leverage their private information (Wikipedia anyone?)

What is true though, is that if you’re not paying for the product or service, SOMEBODY ELSE definitely is. So the question is: “who is paying for me? And why are they paying for me? What is at stake for them?”

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[–] SGG@lemmy.world 0 points 2 years ago (4 children)

While I agree and love the idea, it's going to be very difficult to keep things this way. Main two reasons are:

  • It costs money to run a service like this as it expands.
  • The temptation of the money to be gained from gathering data can be very hard to resist.

I'm honestly fully ready to see ads sprinkled throughout Lemmy instances (but the problem with that is that due to the federated nature, you can place load on one server through the API's without getting ads).

We've also already seen Beehaw defederate from lemmy.world and sh.itjust.works due to the sheer volume of users creating issues around moderation (and probably server load as well) https://beehaw.org/post/567170. If that becomes a semi-constant issue I can see people leaving Lemmy, or at least not being as active as they would otherwise have been.

For now I'm enjoying things, finding it a bit "slow" but that's been a bit welcome, no more threads with thousands of comments drowning everyone out.

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[–] mcepl@lemmy.world 0 points 2 years ago (1 children)

Actually, this is not necessarily true. Because it is open source doesn't mean it cannot be commercial. I can happily imagine that with the future rise of spam, porn, and other nasties, I would happily pay small amount of money for well moderated, clean experience.

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[–] notimetowaste@lemmy.world 0 points 2 years ago (2 children)

I’ve been on this earth long enough not to trust the “nothing sketchy going on here, just people giving away stuff for free!” never turns out well.

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[–] Books@kbin.social 0 points 2 years ago (1 children)

Quick question: I have an account on Lemmy.world and kbin.social.. When trying to post on Lemmy.world it just spins and posts.. so I bopped over to my kbin account and one thing I noticed is that Kbin says it has 39 comments, but Lemmy.world this same post has 139... how do I square this circle?

[–] Djinger@lemm.ee 0 points 2 years ago (2 children)

I think a Black Arrow off the top rope would get you the three count

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