Is the antenna attached correctly?
Try also using Driver Booster to update the drivers, as sometimes Windows will use the generic driver package while this tool will find the manufacturer specific driver.
this post was submitted on 27 Aug 2023
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It came with no antenna and the wifi is working perfectly without it. Is it absolutely needed for Bluetooth?
Oof, dude, if the card is designed with an antenna you most definitely need it. You may be losing a lot of performance wifi and Bluetooth.
For Bluetooth, many adapters have a cable that plugs into a USB 2 header on the motherboard. If it isn't plugged in, you won't have Bluetooth. And of course, make sure you have drivers for it. Windows usually handles it, but often the drivers that you can download give extra performance.