Honestly the learning curve isn't that atrocious. I've always advocated for following a build guide then start looking at ways to personalize it at level ~70 (and with Exarch altars you can farm regrets to respec.)
Learning the skill tree is hard but it's made much easier when you have a base to modify.
The learning curve gets really bad when you start trying to craft though. And expensive.
What does this even mean? People shouldn't talk about it because it doesn't have as many users?