I've seen some arbitration agreements stating that you can't collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.
Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.
I want to give the perspective that from a technical standpoint, even free games on steam require the steam client to install and while the license to play the game is free steam is licensing your account to own the game. The game doesn't require steam after that and usually this means the game is available elsewhere, but for the specific case of "free games on steam", steam is still acting to manage digital rights.