philthi

joined 2 years ago
[–] philthi@lemmy.world -5 points 1 week ago (2 children)

This all assumed I have more spare time than I do. I am in the EU. This problematic phone should not be a problem that I have to invest time into resolving when it did not work from the very first use. This should be the simplest of support cases; return the phone for replacement or reimbursement.

The problem has not been resolved and the phone sits unused in its packaging in my desk drawer.

I have instead learnt to repair my current phone (which was itself a very rewarding and remarkably simple process, which is my new plan for reducing my electronic waste) and am still awaiting a response from fairphone after multiple follow up emails informing them of my disappointment and not one reply from a human.

[–] philthi@lemmy.world 6 points 1 week ago* (last edited 1 week ago) (11 children)

I'm saying this a lot, but going to repeat myself here:

Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according yo a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

Do not buy.

[–] philthi@lemmy.world 1 points 1 week ago* (last edited 1 week ago) (41 children)

Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

Do not buy.

[–] philthi@lemmy.world 12 points 1 week ago (1 children)

"Pato" is "duck (the animal)" in Spanish, so the duck above is often pictured accompanied by the joke:

"Psychopato"

[–] philthi@lemmy.world 5 points 1 week ago

Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

The to make matters worse, they've already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

Do not buy.

[–] philthi@lemmy.world 1 points 2 weeks ago

Yeah, I travelled solo a few times to see if it was for me, and generally it left me feeling very lonely and disconnected from everyone around me, and uncomfortable going anywhere like a restaurant or a bar.

[–] philthi@lemmy.world 1 points 2 weeks ago

I expected "and there's a group of screaming teenagers in the room with you... This is what it's like trying to make a plan with the likes of Donald Trump and Elon Musk in the room"

[–] philthi@lemmy.world 12 points 2 weeks ago (1 children)

This idea is too good to not exist

[–] philthi@lemmy.world 5 points 2 weeks ago

I found the concept hard to get a grip on

[–] philthi@lemmy.world 168 points 2 weeks ago* (last edited 2 weeks ago) (11 children)

I would watch this. Especially if it was an angry Brit, rather than a dramatic American. And even more if it didn't keep replaying the same 5 minutes of telly before and after each ad break. And even more if it didn't have an ad break every 10 minutes that lasted 5 minutes.

[–] philthi@lemmy.world 16 points 2 weeks ago (1 children)

I literally said this today, to my wife and I meant "an area exactly like a children's playground, but suitably large enough for adults to use".

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