I completely agree that you need to communicate. But that is outside the issue posed by the previous poster who said that it's too emotionally taxing to just listen when you want to problem solve. Their comment implies that the conversation has been had, they know their partner just needs to vent, but being the listener their partner needs will cause "compassion fatigue"
So I attempted to rephrase it so that the "rational problem solver" could satisfy their "need to problem solve in contradiction to what their partner needs" by presenting it in a way that listening, is in fact the solution, to the problem at hand.
My husband had a nasty cold and the self scan he was using we later found out should have had an out of order sign on it. After missing the fact that it wasn't dinging for every item because he couldn't hear well, they pulled him and had him arrested. His total was off by $100 and he should've realized it, admittedly, but he just wanted to get home. We were able to get them to drop the charges because the self check out was malfunctioning but he's still banned from Walmart.