Microsoft

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The original was posted on /r/microsoft by /u/wiredmagazine on 2025-06-27 19:49:09+00:00.

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The original was posted on /r/microsoft by /u/donutloop on 2025-06-27 04:16:44+00:00.

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The original was posted on /r/microsoft by /u/chriggsiii on 2025-06-25 20:52:53+00:00.

Here's how to get in contact with Microsoft Support as a consumer:

1. Go to help.microsoft.com and sign in.
2. In the "We're here to help" field, type "I don't know". As an experiment, I typed "I don't know!" just like that, with an exclamation point, and my system described below, did not work. Apparently, if they suspect you're irritated or frustrated, that is another basis on which they will deny you live support access. So I try to avoid all caps, exclamation marks, repeated words, obscenities, profanities, or anything that might indicate you are a dissatisfied customer.
3. Now click 'Get Help'
4. A bunch of articles will now appear, and at the bottom of the list is a 'Contact Support' link. Go ahead and click that.
5. This next page will ask you which product and service you need help with. Select 'Other Products.' Selecting the actual product you're having issues with will lead to the system sending you to knowledge articles that won't get you to talking to a real person. So make sure to select 'Other Products'.
6. Now you're going to be asked 'What Category'. You're going to want to answer this truthfully. In my case, I answered 'Windows'. Be advised that there are two categories which don't work. Even if those are your categories, use something else. The two categories are Password Reset/Recovery and Xbox.
7. Click Confirm
8. There's going to be some thinking done on Microsoft's side as it tries to find a relevant article. It will eventually give up and send you over to the option to 'Chat with a support agent in your web browser.' Go ahead and click that link.
9. The page will state that a chat window will open shortly and you're also given a link to open it up manually if it doesn't pop up within a minute. In my case, it never popped up within a minute, so I had to press the manual button.
10. After about 10 minutes (may take longer or shorter depending on their workload), the support agent said hello. I gave them my phone number and asked them to call me.

I got a call immediately from the support agent!

One caveat: Others who have followed these instructions have reported that frequently the support agent is unable to make a phone call, and therefore is only able to give technical support through live chat. So the availability of a phone call appears to be a bit of a crap shoot.

This is a rewrite of a post I wrote about a year ago which apparently helped a lot of people. Unfortunately, a few weeks after I posted it, an autobot erroneously locked the post. My thanks to the r/microsoft moderators for having finally rectified this injustice!

Please comment below if this post helped you or if you encountered any issues. And, if it helps you, please feel free to copy and paste these instructions to any place you like; my only goal is to spare people the four hours of frustration that I experienced before I finally figured this out. Thanks!

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The original was posted on /r/microsoft by /u/Novel_Negotiation224 on 2025-06-25 17:23:55+00:00.

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The original was posted on /r/microsoft by /u/SumitDh on 2025-06-24 17:14:33+00:00.

https://www.windowscentral.com/software-apps/windows-10/windows-10-esu-support-free-updates-cloud-backup

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The original was posted on /r/microsoft by /u/Doug24 on 2025-06-23 11:08:44+00:00.

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-24 16:47:00+00:00.

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-23 19:34:16+00:00.

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The original was posted on /r/microsoft by /u/factchecker01 on 2025-06-23 00:51:12+00:00.

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The original was posted on /r/microsoft by /u/RagingAtLiife on 2025-06-21 23:57:05+00:00.

Back in May of this year, there was a lot of buzz around the fact that Microsoft was going to be making new developer accounts free for "individuals" sometime in June of this year. https://www.pcworld.com/article/2785825/the-microsoft-store-eliminates-publishing-fees-for-windows-apps.html

Is this still happening, or did I miss a crucial update? It's approaching the end of June, and it appears they're still charging $19 for new accounts.

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The original was posted on /r/microsoft by /u/yodazazen on 2025-06-20 07:55:16+00:00.

Why is today's Bing wallpaper a screenshot of someone's Edge homepage? Who is the guy in the picture?

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The original was posted on /r/microsoft by /u/sideAccount42 on 2025-06-20 08:28:49+00:00.

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-20 21:46:47+00:00.

Microsoft’s parental controls have been wreaking havoc with Chrome for more than two weeks.

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The original was posted on /r/microsoft by /u/MrShortCircuitMan on 2025-06-20 08:32:18+00:00.

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The original was posted on /r/microsoft by /u/donutloop on 2025-06-20 06:40:26+00:00.

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The original was posted on /r/microsoft by /u/Well_Socialized on 2025-06-19 16:16:07+00:00.

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The original was posted on /r/microsoft by /u/thetechminer on 2025-06-18 22:18:00+00:00.

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-18 07:47:26+00:00.

Xbox President Sarah Bond shared an update on Xbox consoles today, confirming their ongoing partnership with AMD for first-party hardware, while committing to supporting your existing console library on next-gen systems.

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-17 17:36:56+00:00.

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The original was posted on /r/microsoft by /u/throwaway16830261 on 2025-06-17 12:04:35+00:00.

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The original was posted on /r/microsoft by /u/thetechminer on 2025-06-16 08:37:42+00:00.

https://windowsreport.com/microsoft-and-upwork-partner-to-boost-freelance-ai-and-low-code-solutions/

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The original was posted on /r/microsoft by /u/ControlCAD on 2025-06-16 08:34:06+00:00.

Accidental nostalgia hit from the Windows camp coincides with the unveiling of Apple's Vista-like UI for macOS 26 Tahoe.

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The original was posted on /r/microsoft by /u/st0jk3 on 2025-06-15 11:15:01+00:00.

Hey everyone!

My friend and I are visiting Japan this September. We're both software developers and just generally curious about big tech offices around the world. We were wondering if it's possible to visit one of the Microsoft offices in Japan? Not for a tour or anything official, but maybe just to see the building, take a photo, or check out the lobby if it's open to the public. Do you need to schedule something in advance, or is it okay to just drop by?

Appreciate any info, thanks!

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The original was posted on /r/microsoft by /u/rajeevist on 2025-06-14 11:03:11+00:00.

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The original was posted on /r/microsoft by /u/AutoModerator on 2025-06-12 19:01:15+00:00.

Welcome to the Weekly Employment Q&A for r/Microsoft!

This thread is where Redditors can come and ask questions about working at Microsoft.

The Q&A will be refreshed every week on Mondays at 0900 Pacific.

You can view previous employment threads using this archive link