Canada

Alaa Tannous was pleased when the Canadian Transportation Agency (CTA) ordered Air Canada to pay him $2,079 for delayed luggage, following a flight he and wife, Nancy, took from Toronto to Vancouver in 2022.

"I felt it's fair," said Tannous, who had waited more than two years for the CTA's decision.

But instead of receiving a payout from Air Canada, the airline served him with court documents this past December — on Christmas Eve. Air Canada is taking Tannous to Federal Court in an attempt to overturn the CTA's decision.

The CTA, Canada's transport regulator, isn't named in the court case, so Tannous is on his own.