this post was submitted on 14 May 2025
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Klarna Hiring Back Human Help After Going All-In on AI (gizmodo.com)
submitted 9 hours ago by Novocirab@feddit.org to c/technology@lemmy.world
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[โ€“] sunzu2@thebrainbin.org 2 points 5 hours ago (1 children)

This tactic works fork monopolies or when all other services grade A shite.

If there is any competition in the market. They will suffer

[โ€“] phdepressed@sh.itjust.works 2 points 4 hours ago

All the services are doing the same AI bs except maybe actual local business (and even some of them) if they still exist.