this post was submitted on 16 Jun 2025
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I wished Whatsapp wasn't a thing so much. There are so many so much better apps. Signal is so much better and it would work fine for the vast majority of people.
Unfortunately "better" varies from person to person. Signal is behind on features, e.g. WhatsApp has integration for businesses (customer support).
I hope my monthly donation will help but we must realize for some some features are important, I guess that for most it's how many ppl they know is there/unwilling to lead a migration
Yes, this is right. Saying arbitrarily "better" leaves a lot out.
I must admit that using the business integration for customer support has lead me to really good experiences. Especially not having to call, wait 20 minutes under a ring tone, and talking over a line with very low sound quality.
Nobody in their right mind wants to use Whatsapp for getting support. That is insane. I want to message people and do group chats. That is it. Anything else is bloat.
Are you saying that for WhatsApp specifically or for online chat in general?
Lots of people in Brazil and many Spanish a speaking companies would disagree with you unfortunately. It's incredibly embedded in those countries, to the point where WhatsApp will often be the primary, and sometimes only, point of contact for a business. At least it's not that bad here.