found in my archives
this post was submitted on 20 Jun 2025
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Programmer Humor
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Support would be like
User reports lightbulb is broken. Tries to talk user through troubleshooting. Problem resolved by turning on light.
User can not find switch. Guided to switch, user said switch operation is too complicated and refused further troubleshooting. Escalated.
User is very upset. It was a broken bulb last time, so it must be a broken bulb this time. Why can't the help desk make bulbs that don't break? Bulb was fine, user was locking and unlocking the door instead of flipping the light switch.