this post was submitted on 19 Sep 2023
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In my ever-ongoing struggle to disentangle myself and my family from our corporate overlords I have gleefully dived into self-hosting and have a little intranet oasis available; media, passwords, backups, files, notes, contacts, calendars -- basically everything I needed the Big G suite for at one point, I'm hosting locally, and loving it. But Unfortunately... my ISP can be shitty. Normally its' fine and no complaints, but every now and then the network itself goes down for maintenance for a few hours, half a day, a day. When those outages happen even though I have a battery backup/generator, I'm basically stuck treading water, unable to even listen to podcasts. I'm wondering what the folks here' have as a contingency plan for these kinds of outages. Part of me is considering pricing out some kind of VPS for barebone, password manager, podcast player, notes etc for outages; but I haven't dipped my toe into that world yet. Just wondering what folks are doing/recommending/

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[–] CarbonatedPastaSauce@lemmy.world 9 points 1 year ago (1 children)

This probably doesn’t help you unless a competing provider is available to you, but I pay for business class internet just to avoid that issue. I pay double over residential rates, and it’s slower, but I get five static IPs and it’s rock solid uptime and latency because I get QoS’d over all my neighbors. It’s been down for more than an hour only twice in 17 years, and both times were due to cable cuts by construction work in my neighborhood. Even on those cuts my service was restored within 4-6 hours. I get better tech support, and a 4 hour response time for ANY tech issue with the service.

It’s one of the few times I’ve seen that “you get what you pay for” rang so true.

[–] Deepus@lemm.ee 5 points 1 year ago (1 children)

Whos your ISP? Sounds like the Virgin package i had but i dont remember it being that much more expensive than their residential package and im sure I had fairly comparable speeds. I had 350 down 20 up for about £50 about 3 years back

You probably won't believe this after all the good things I said, but it's Comcast. I usually leave that part out when I tell people my experience because they don't believe it. But I've found there's a world of difference between the residential and business experience with them. I absolutely would not use them for residential class service after things I've heard.