this post was submitted on 25 Sep 2023
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Introvert, but I've purposely stopped using self-checkouts, even if it means longer wait times and having to actually interact with people. In addition to taking jobs away from people, there's no other benefit that's being given to me, the consumer, for using it. It's not like you get a special discount on your purchase for using the self-checkout, it's purely a cost-savings on the store's end. It's also insulting to see rows and rows of checkout lines only staffed by a single person, no matter the time of day. I'll just keep using the people-checkout lanes, just to drive up demand.
Different take, but as a former cashier I greatly enjoyed the self checkouts being a thing, because it frees me up to do other tasks and prevents situations where "YoU nEed tO AlWAyS Be at tHE rEgiStER, WhAT if a CuStOMer cOmEs??!"
Like, I will walk up to the register dale, I can see it from the aisles you make me also take care of and I don't want to stay late tonight
I've stopped using self checkout due to the number of news stories around stores accusing people of shoplifting for scanning something the wrong way.
Don't tell me to do your job if you're going to accuse me of doing it poorly and then have the police arrest me for it.
Grocery stores where I recently lived (Denver) don’t even stop people walking out with entire carts of groceries. It’s corporate policy not to because the risk of injury to employees or the shoplifter outweighs the cost of the lost merchandise.
I find self checkout significantly faster if I only have a couple items. For a big shop like weekly groceries I always go to a cashier
I don't think going through self-checkout with a shopping cart is even socially acceptable around here