this post was submitted on 25 Sep 2023
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[–] phillaholic@lemm.ee 8 points 1 year ago (1 children)

I prefer the stores that let you scan your items on your smartphone and just pay via it or at least go through a fast lane where you just tally it up at the self checkout and go. Especially if they have convoluted coupons or bonuses that o can track as I go.

[–] wheeldawg@sh.itjust.works 1 points 1 year ago (2 children)

I've never heard of such a thing as a fast lane for these customers to use. They typically have to still go through a regular lane in that case, but the transaction does end up being faster. But if there are others in the lane already it doesn't cut their waiting at all.

Unless this is a thing at stores I don't know about. This seems like a stupid problem when they can simply make it where you pay via phone and skip a lane entirely. That's how it should be done. Why force a lane at all, people, let's speed this up.

[–] Cringe2793@lemmy.world 1 points 1 year ago (1 children)

In my country, some of the stores allow you to scan things while picking the things up. Then you can just directly put it into your bag. You pay online with your credit card, scan the generated barcode on the way out, and you're out! No need to queue. Sometimes there are random checks but generally it's really fast and smooth.

[–] wheeldawg@sh.itjust.works 1 points 1 year ago (1 children)

That's what I was talking about. You still gotta queue to scan the code. If store could add a lane or two just for people to scan it, it'd be great, but all I've seen is having to join the normal line even for that. So it ends up helping the people behind you more than it helps you.

Which will eventually help you as more people do it, but doesn't help a lot at the moment. Although it could lead to more trouble as everyone stops in the aisle to scan stuff now.

[–] Cringe2793@lemmy.world 1 points 1 year ago

No, scanning the code takes literal seconds. I think there may be a misunderstanding? I mean there's an app on your phone that you can scan the barcodes of the stuff you're buying as you're picking it up.

The you pay with the app, and as you're leaving, scan the generated QR code at the exit, where there may be a random check.

[–] phillaholic@lemm.ee 1 points 1 year ago (1 children)

IKEA has fast lanes. Walmart makes you checkout at the self checkout still but you need Walmart+ to even do it. Apple lets you pay right on your phone.

[–] wheeldawg@sh.itjust.works 1 points 1 year ago (1 children)

I guess I was only thinking about grocery stores. That's the only one I really care about personally, because it's the most common line I get into. Other stuff I usually buy online.

[–] phillaholic@lemm.ee 1 points 1 year ago

Giant has wands at some locations on the east coast, but not all of them. Not sure how checkout works.