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For those who work in companies that subscribe users to emails, when users unsubscribe, what portion of them say they "never signed up for this"? (lemmy.world)

submitted 1 year ago by snek@lemmy.world to c/asklemmy@lemmy.ml

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Obviously not looking for hyperaccurate answers, just in general, how many people tend to unsubscribe from promotional emails and how many tick the option "I never signed up for this"?

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[–] DogMuffins@discuss.tchncs.de 3 points 1 year ago (2 children)

I guess the context is important, and I'm willing to admit that I'm an idealist with unrealistic expectations, but if there's something being sold and it's not something I requested then it's spam IMO, even in a business context.

A few personalised emails

They're never personalised. Anyone who knows me well enough to actually "personalise" an email would just call.

[–] funkless_eck@sh.itjust.works 1 points 1 year ago

Marketers and sales people do call frequently. Most businesses have teams of people dedicated to calling.

People who work at businesses also get calls all the time. I'd be extremely surprised if any businesses didn't get phone calls. I find all these really strong reactions very odd. As everything is mobile phone nowadays its more individual but since the invention of the telephone, receptionists and telephone operators were full time jobs.

People are acting like it's cruel and unusual to phone someone, yet people have been doing it for hundreds of years.

[–] Helix@feddit.de 1 points 1 year ago

Anyone who knows me well enough to actually “personalise” an email would just call.

I would be way more wary about someone I don't personally know selling me something via phone than via mail.