this post was submitted on 27 Oct 2023
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So, obviously, if you go to a brick-n-mortar store and buy something there, it counts as a sale for the store, with stores that don't get enough sales often closing. But if I order something online from, say, Best Buy and pick it up in store, how is that tracked? Does it count as a sale for the store, even though I didn't actually buy it there? If not, do companies use a separate metric (ie this store doesn't get as many sales, but people still come in to pick up stuff, so we'll keep it open)?

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[–] Fogle@lemmy.ca 3 points 1 year ago

When I worked at Costco it did. And if you bought it at one store and returned it another that store gets the hit for the return.