this post was submitted on 21 Nov 2023
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[–] KpntAutismus@lemmy.world 2 points 10 months ago (3 children)

having 3 different ones solves that issue though? the user can figure out whic OS they're running pretty well imo.

[–] Godort@lemm.ee 19 points 10 months ago (1 children)

I can tell you've never had to do T1 tech support before.

It's kind of staggering just how illiterate users can be.

[–] wildginger@lemmy.myserv.one 16 points 10 months ago (1 children)

I doubt the fix is to make them need less literacy

[–] Strykker@programming.dev 3 points 10 months ago

When you are competing for customers not providing the illiterate morons of the world a simple UI leads to them going to your competitor which does.

And unfortunately those illiterate morons outnumber every one else by a significant chunk.

[–] FlickOfTheBean@lemmy.world 7 points 10 months ago* (last edited 10 months ago)

That's a fair perspective, but most people strive for as few clicks between users and their targets as possible. Forcing a user to become semi-tech-competent by sending them on a fetch quest to figure out their os, while not an inherently bad thing, does work against this overall goal....

Idk, it's like education vs service industry goal setting, that's all I'm trying to get at here lol

Edit: plus, there's no guarantee that it will remain just the big 3 for forever. There was a time before Linux, maybe we'll see a time after windows.... Unlikely, but one can dream lol