this post was submitted on 21 Nov 2023
1265 points (96.0% liked)
Firefox
20485 readers
60 users here now
/c/firefox
A place to discuss the news and latest developments on the open-source browser Firefox.
Rules
1. Adhere to the instance rules
2. Be kind to one another
3. Communicate in a civil manner
Reporting
If you would like to bring an issue to the moderators attention, please use the "Create Report" feature on the offending comment or post and it will be reviewed as time allows.
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
having 3 different ones solves that issue though? the user can figure out whic OS they're running pretty well imo.
I can tell you've never had to do T1 tech support before.
It's kind of staggering just how illiterate users can be.
I doubt the fix is to make them need less literacy
When you are competing for customers not providing the illiterate morons of the world a simple UI leads to them going to your competitor which does.
And unfortunately those illiterate morons outnumber every one else by a significant chunk.
That's a fair perspective, but most people strive for as few clicks between users and their targets as possible. Forcing a user to become semi-tech-competent by sending them on a fetch quest to figure out their os, while not an inherently bad thing, does work against this overall goal....
Idk, it's like education vs service industry goal setting, that's all I'm trying to get at here lol
Edit: plus, there's no guarantee that it will remain just the big 3 for forever. There was a time before Linux, maybe we'll see a time after windows.... Unlikely, but one can dream lol