this post was submitted on 02 Dec 2023
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What companies will you never give another dollar to?

What happened that put them on your blacklist?

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[–] Pyr_Pressure@lemmy.ca 103 points 11 months ago (6 children)

My top company that I will never give another dollar to is Adobe, as they forced me into a 1 year "contract" with a $200 cancellation fee after forgetting to cancel their one month discounted trial in time.

Other companies for myself include Dell, HP, and Canadian Tire.

[–] surewhynotlem@lemmy.world 60 points 11 months ago (2 children)

Obligatory "fuck Adobe". My proudest moment last year was cutting our company's Acrobat licenses by 70% and taking about a million bucks out of their greedy little pockets.

Nitro Pro is great anyway. It does the job.

[–] otter@lemmy.ca 11 points 11 months ago (3 children)

What are some good alternatives to each Adobe product?

Someone on here mentioned Affinity for the Photoshop/design world

Nitro & PDFxchange for the PDF side?

[–] surewhynotlem@lemmy.world 5 points 11 months ago

Nitro is shaping up to be a good alternative for enterprise needs. Not sure about the rest. They seem to have a strangle hold on the creative suite in the enterprise.

[–] late_night@sopuli.xyz 4 points 11 months ago

Also Inkscape for Illustrator

[–] Pyr_Pressure@lemmy.ca 2 points 11 months ago (1 children)

I switched to PDFgear for my PDF editing needs, free and open source.

Does a decent job, although I miss being able to have PDF opened in tabs instead of individual windows.

[–] 7Sea_Sailor@lemmy.dbzer0.com 1 points 11 months ago

Am I crazy? I cannot find that open source for PDFgear. Yes it's free, but they need to have some income if they can offer an AI integration. What's the catch?

[–] Pyr_Pressure@lemmy.ca 6 points 11 months ago (1 children)

I love you. Best I could do was cancel my $20 / month. I'll match you in about 4000 years.

[–] slazer2au@lemmy.world 3 points 11 months ago

It's not about matching, it's about preventing Adobe from getting money. :P

[–] idunnololz@lemmy.world 11 points 11 months ago (1 children)

What happened at Canadian tire? :o

[–] Pyr_Pressure@lemmy.ca 12 points 11 months ago (1 children)

Oh man it was so long ago.

I think the final straw was trying to buy tire rims. Went online and it says it was in stock and my local store, went to it and they said it was out of stock despite the website saying it was. Sent me to the next store over 20 minutes away saying they had some, went there and they told me that they didn't have any either despite the internal system saying they did.

Wasted an hour and a bunch of gas trying to get those rims. Not a huge deal but if a company can't tell what they have and when they have it and prefer to waste my time I don't care to give them my business.

Plus they only stock like 3 items per store for every flyer deal, hoping you'll buy shit just because you're there already. Same with Walmart which is also on my blacklist.

I used to work at a company that provided tech support for a few Canadian Tires. They don't hire nearly enough staff. They try to make up for it with high amounts of automation. Frequently people will come and steal from them because there aren't enough staff to stop that. This causes the inventory system to think there is more stock than there is. Because the reduced staff, they don't frequently manually check their stock so it can be quite some time before it becomes aparent.

[–] dandroid@dandroid.app 9 points 11 months ago (1 children)

I would chargeback that shit so fast.

[–] SkaveRat@discuss.tchncs.de 10 points 11 months ago

sadly, the bank would probably side with adobe, as the contract is quite clear

[–] _danny@lemmy.world 8 points 11 months ago

If you complain enough, adobe will let you cancel for free. But they are also on my blacklist, for making me work to cancel a service for free. Absolutely ridiculous.

[–] MigratingtoLemmy@lemmy.world 7 points 11 months ago

I will pirate Adobe's products without any lapse in judgement on my part, I assure you

[–] FIST_FILLET@lemmy.ml 7 points 11 months ago

the adobe cancellation fee is the most evil and greedy shit i’ve ever witnessed in software. they SCALE it so you pay the exact amount you would have paid if you just remained subscribed for the full year, except when you pay that money through a cancellation you immediately lose your license to run their software. they literally make you pay the remaining subscription period while taking away your access to the fucking product