homeassistant

Speaking from experience, Zooz products have been very poor quality for me and not worth the trouble. I put those switches all throughout my house and now I'm having to replace them, one by one, to due to random failures or unreliable performance. I used a Zooz switch for an outdoor outlet (switch was indoors) and the thing stopped working but support wouldn't do anything because it's not a light, it's going to an outlet. I supported them during their initial product launch, warrantied a lot of switches which helped their R&D, but customer support has 0 sympathy for me now that the warranty is over (they even disregarded the extended warranty they promised me). After all the work I've had to do tearing my outlets apart to replace their switches, it's just not worth it. I wish I would've gone with a more expensive brand the first time, I would have saved a lot. If it's not too late, I recommend looking beyond them.