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I am a level 1 help desk tech at an MSP. I've been at this job for a year. I've been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I'm drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I'm not there yet.

My company is small and I can be totally open and honest with my boss.

I'm still anxious though.

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[-] LaunchesKayaks@lemmy.world 3 points 6 months ago

I have loads of resources, so I just need to study.

[-] shalafi@lemmy.world 1 points 6 months ago

Any chance of getting hands-on experience? Spin up some VMs to play with?

[-] LaunchesKayaks@lemmy.world 1 points 6 months ago

I could look into that. I got a udemy course on sale that has simulations and stuff. If those don't cover what I am struggling with, I can totally see if we can spin up some temporary vms

this post was submitted on 19 Dec 2023
65 points (97.1% liked)

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