this post was submitted on 11 Jan 2024
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It's interesting how some govt programs literally fly, faster than sound, if the end result is a loud bang.
Meanwhile ones that are ostensibly meant to help people (SSA, VA, WIC) have the lowest quality programmers and program managers fucking it up for everyone.
I can't speak for the others that you mention, but truthfully the WIC programs were actually fairly well fleshed out and the transitions introduced a lot of much needed changes to make the program more efficient. There were just a lot of moving parts and every state handled things a little differently.
Most of the friction was coming from the fact that the changeover introduced a lot of validation and oversight that customers and retailers were not used to with the older systems.