I'm not defending the subscription model, but that check is very obviously not done during the crash, but during startup, when a couple of seconds delay is not fatal. And if it fails I assume the entire thing just turns off completely.

[–] tryptaminev@feddit.de 16 points 10 months ago (2 children)

So you stop for gas in the middle of fucking nowhere, the vest doesn't get an internet conenction for veryfying your subscription and you are fucked, even as a paying customer.

It still boils down to a complex and much easier failing system, that could deny you critical safety features. I mean this also adds an entirely new dimension of hackability. Someone could hack into the server for the subcription verification and deliberately mess it up, or depending how poorly it is coded, could even access the vests of customers during their ride and disable them.

The system to trigger the airbag should never ever have a remote connection of any sort.

[–] KISSmyOS@feddit.de 3 points 10 months ago (1 children)

Once it's activated, it won't turn off for any reason, except if you turn it off or it runs out of battery.

[–] tryptaminev@feddit.de 2 points 10 months ago

So you could turn it off by accident, or it runs out of battery, or you stay the night somewhere on a longer road trip and it fails to reactivate in the morning because lack of internet connection. The issue still stands that there is another layer of failure that can also deny the product to paying customers for infrastructure problems that are out of their control.

[–] starman2112@sh.itjust.works 2 points 10 months ago* (last edited 10 months ago) (1 children)

You gotta make sure you know what you're criticizing before you criticize it. They give you two months to reactive your subscription, and even then if you happen to be on a ride when the subscription ends, it doesn't deactivate the airbag. It won't just stop working in the middle of nowhere because it doesn't have a connection. The system to trigger the airbag is only connected to the system that checks the subscription in that when you turn the vest on pre-ride, the latter is what turns on the former. After you turn on the vest, it cannot deactivate the airbag until the vest is turned off and back on again.

Subscriptions are still absolutely shit, but you're making assumptions about this product that aren't true.

[–] SkippingRelax@lemmy.world 1 points 10 months ago

Shit sorry update 3900.12 that introduced buy now pay later at the checkout actually broke that logic. Customer service got reports that it actually does turn off that fail-safe, mostly from relatives of deceased and coroners.

Discussed in sprint meeting this morning and it was agreed the upgrade can't be rolled back due to agreements with vendors so the bug remains in production. Will be fixed in an upcoming release tbd.

[–] Croquette@sh.itjust.works 10 points 10 months ago

It's even worse because if you have an issue with the activation, your airbag is useless even though you are a customer.

But a security device should not come with a subscription, period. If you want to make the barrier of entry lower, offer differed payments.