this post was submitted on 18 Jan 2024
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homeassistant

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Home Assistant is open source home automation that puts local control and privacy first.
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[–] Semi-Hemi-Demigod@kbin.social 16 points 1 year ago (1 children)

If they have a good support team they already have a form letter for "you are using this product in an unsupported way" and it takes about 30 seconds to process them.

[–] BossDj@lemm.ee 16 points 1 year ago (1 children)

And let's be honest, someone with the tech knowhow to set up home assistant isn't going to ask Haier for help

[–] otter@lemmy.ca 4 points 1 year ago

Yea I don't really contact a company unless someone on a forum specifically says that's the best way to resolve the issue (ex. Account authentication related bugs). Either that or it's specifically related to my purchase

Pretty sure that's the case for my less tech-savvy friends and family too