Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

you are viewing a single comment's thread
view the rest of the comments

[–] Carighan@lemmy.world 13 points 10 months ago (2 children)

None of that excuses being toxic around the game though.

At most, it excuses just refunding it. And then never interacting with it or the community around it ever again.

[–] Rentlar@lemmy.ca 8 points 10 months ago* (last edited 10 months ago) (2 children)

I absolutely agree. There's a line between constructive criticism/feedback and toxicity, some cases are obvious but others I don't know where exactly to draw it. Those that aren't interested in the game after being let down may be best advised to refund and move on with their life.

Unfortunately, I don't know where to strike a good balance to avoid both an "echo chamber where any dissent is extinguished', and a 'cesspool of toxic jerks talking ironically'.

[–] Carighan@lemmy.world 4 points 10 months ago

Eh, for game-released-in-a-disappointing state there's always two points for me:

A personal thing, learn to not buy day 1 or even before. Let other people do that, then avoid ever putting yourself in a frustrated position by simply never buying the broken/unfinished game to begin with. Money - and time - better spent on other hobbies, or well, other games.
On a specific level, I always feel that just saying "I'm sorry, but because of X, Y and Z I don't feel like the game is in any shape to be worth the money asked" and then refunding it is the only real proper feedback to go about it. Voice your reasoning, then undo the purchase to withhold the money. That's more than enough brain space wasted on an unfinished game you're not enjoying, anyways.

[–] CosmicCleric@lemmy.world 2 points 10 months ago (2 children)

Those that aren’t interested in the game after being let down may be best advised to refund and move on with their life.

It's okay to hold a company responsible for the sale of a poor product. You don't have to give them a free pass and just go away.

You can let them know what they did wrong, and if they're smart, they won't do the same wrong thing again, the next time they sell their next product.

And any human being on the planet, when they are not listened to, will become upset and rude. The point is for any company to strive for the win-win, and listen to their customers, and not just try to sell them the next bad product and repeat the same bad cycle.

[–] Copernican@lemmy.world 2 points 10 months ago (1 children)

For some reason people seem to experience the most rage, vocalization frustration, etc. when it comes to having their entertainment fucked with (whether pricing, content itself, etc). Companies can cause global recession or market crashes, be responsible for child labor resulting in death and dismemberment, or engage in flat out fraud, but those companies will never bring out the toxicity, death threats, entitlement, and communal anger like a video game or film/tv company that impacts the entertainment of the masses. When people used to think of the most evil company in America back in the early 2010's, EA was more hated than Bank of America, Wells Fargo, or AIG. That never made sense to me.

[–] CosmicCleric@lemmy.world 0 points 10 months ago* (last edited 10 months ago) (1 children)

For some reason people seem to experience the most rage, vocalization frustration, etc. when it comes to having their entertainment fucked with (whether pricing, content itself, etc).

You should never fuck around with the plebs and their 'bread and circuses', especially if your government is not doing well.

Companies can cause global recession or market crashes ... or engage in flat out fraud, but those companies will never bring out the toxicity, death threats, entitlement, and communal anger

People are pissed off at inflation, the general cost of everything (including AAA games), laws and punishments not being applied evenly/fairly, etc., these days.

I think the latter part of your comment is a bit hyperbolic (especially part of your comment that I edited out when quoting it in my response).

[–] Copernican@lemmy.world 1 points 10 months ago* (last edited 10 months ago) (1 children)

The defunct Consumerist used to run a poll. https://www.forbes.com/sites/insertcoin/2013/04/09/ea-voted-worst-company-in-america-again/?sh=2dc357397aeb . It was always strange how EA beat out the companies that I think do more harm to society for several years. For some reason it's entertainment companies that draw a lot of vocal ire from consumers, despite financial institutions, pharma, telecoms, oil, factory farms, etc. doing more explicit and literal harm.

[–] CosmicCleric@lemmy.world 0 points 10 months ago* (last edited 10 months ago) (1 children)

For some reason it’s entertainment companies that draw a lot of vocal ire from consumers

Just repeating myself at this point, but to answer (again) your question...

You should never fuck around with the plebs and their 'bread and circuses', especially if your government is not doing well.

[–] Copernican@lemmy.world 1 points 10 months ago* (last edited 10 months ago) (1 children)

Your comment was vague. I know there's these days, but I was talking about a theme I have been seeing since around 2010. In the past 23 years we've had differing levels of inflation and what not, but entertainment seems to still draw communal vocal ire in ways that seem disproportional to more impactful issues caused by corporations.

but to answer (again) your question…

what question did i ask?

[–] CosmicCleric@lemmy.world 0 points 10 months ago

Your comment was vague.

It's not, if you understand the concept/story of "bread and circuses".

Both responses has a link to the wiki for it, that you can read up on, if you want further info on it.

what question did i ask?

I bolded it in both of my responses. It's an implied, and not explicit, question.

[–] Rentlar@lemmy.ca 2 points 10 months ago* (last edited 10 months ago)

For sure. I might have weasel-worded my comment with "may be best advised" as it's not all cases.

Toxicity is unhealthy, but I am optimistic it will become less so once CO and Paradox follow through on their promises. The two big ones being 1. actually being able to play the game on consoles and modest hardware and 2. mods

[–] pulaskiwasright@lemmy.ml 0 points 10 months ago* (last edited 10 months ago)

Toxic” is different to everyone though. That’s why these comment sections always go in circles. To some people saying “paradox are crooks and they have no respect for us and they’re ripping us off by using us as beta testers,” is toxic to some. And to others it is seen as constructive criticism. So when someone says “this community is toxic”. I don’t really know what they’re saying. “Toxic” has just become a lazy buzz word that makes discussing this kind of thing pointless.