this post was submitted on 21 Jan 2024
268 points (93.2% liked)

Games

32386 readers
1002 users here now

Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.

Weekly Threads:

What Are You Playing?

The Weekly Discussion Topic

Rules:

  1. Submissions have to be related to games

  2. No bigotry or harassment, be civil

  3. No excessive self-promotion

  4. Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts

  5. Mark Spoilers and NSFW

  6. No linking to piracy

More information about the community rules can be found here.

founded 1 year ago
MODERATORS
 
  • Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
  • The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
  • The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

you are viewing a single comment's thread
view the rest of the comments
[–] Carighan@lemmy.world 5 points 9 months ago

Of course, but that's not on a personal insults level, after all. It's on a professional, "product unfit for purpose", level. As part of a commercial transaction, a goods purchase.

Hence your course of action would be:

  1. Refund the product.
  2. As deemed necessary, avoid that brand in the future.

But just like when your power drill doesn't work, calling the helpline then verbally abusing the call center person gets you nowhere, and just ruins someone else's day who had no say in the product disappointing you. And you didn't really improve your own situation either, you feel briefly improved by being able to vent but you are still sitting on having spent X money for an unfit product. At least get that money back, that's some genuinely action being taken.