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I rented a car and by the time I got to my destination about 45 minutes away, I realized it was infested with ants. Ants all over the place. I called Budget to complain, they put me on hold. I was on hold for the 1h15m drive back (due to rush hour traffic) to their building. She answered the phone right as I walked into the building. I couldn't help myself and I just started shouting.
"You put me on hold for nearly 90 minutes. It took less time drive all the way back here from 2 cities over than for you to answer the God damn phone. There are fucking ANTS IN MY CAR! Look at my fucking clothes! ANTS. Get me your supervisor right fucking now"
Everyone in the line in front of me were either shocked or laughing as I cut right past them. She turned as pale as can be before a big white dude in a tie ran out of his see-through office to check on us.
"Sir I need you to calm down, what's the issue?"
"I'm covered in ants! From one of your cars! They're on my fucking face!"
Anyway I got a massive vehicle upgrade and 10 free rentals valid for 5 years. This was ten years ago. I had never rented a car and I just couldn't believe both the comedy of it all and how much I was raging about it.
Drove back another 90 minutes in rush hour traffic to pick up my partner and our baggage and hit the road. I made her drive.