this post was submitted on 03 Feb 2024
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askchapo

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41
How do you not lose it when interacting with health insurance? (hexbear.net)
submitted 9 months ago by beef_curds@hexbear.net to c/askchapo@hexbear.net
6 comments fedilink hide all child comments
 

Or really any other company that jerks you around for profit?

Real question.

Every single time I interact with my healthcare, they drag me through some maze of processes where they're just waiting for some minor clerical error so they can deny a claim. Then like, they'll "screw up" and deny a claim through multiple rounds of review, only to approve it 6 months later after sucking away weeks of my life fighting it.

The maze they set up has me going to places multiple times, and getting turned away because X doctor isn't in Y system because it's two separate systems that are not meant to go together, but they were the cheapest options so my insurance will only cover them.

I actually need a better way to cope with this because I'm putting off healthcare because I dread the fight. And whenever I'm fighting it, I'm just picturing myself trying to fight claims when I'm fighting cancer on chemo or something and I just don't know how I'd manage.

How do you all manage? (if you even have healthcare at all)

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[–] LaGG_3@hexbear.net 4 points 9 months ago

I have pretty good insurance through my spouse's job, and it's still a nightmare.

They recently switched the specialty pharmacy for my medication (without telling me), and it ended up resulting in having my Rx cancelled. I was only able to piece this together after spending hours calling both pharmacies, my doctor's office, and the insurance company. I'm lucky enough to be able to get things sorted out, but I had a whole week's worth of phone calls that I ended with a resigned "well, this hasn't helped me, but I'll have to call X again."