this post was submitted on 05 Mar 2024
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More options are always the optimal solution for the consumer, though in this particular case I'd say they don't necessarily need to have exactly one physical button and one touch screen button for each thing. Mostly just the things that a driver is most likely to toggle on the road.
It's not unusual for cars to have a couple different ways to control things. Like how the volume control on the sound system can be on the dash but also behind the steering wheel.
But again, doubles of every single function is probably overkill.
No, that's not true. Too much choice creates decision fatigue and can be exploited to create a confusopoly.
You do need enough options to ensure a competitive market, but beyond that, at some point the marginal utility of adding another option ad infinitum becomes negative.
Having doubles of the controls is a terrible idea. It's more expensive, unnecessary, and a failure point. Why put a command tree for the climate control in the infotainment control if there is a knob next to the screen?