this post was submitted on 04 Jun 2024
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A Boring Dystopia

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[–] Audacious@sh.itjust.works 131 points 6 months ago (3 children)

Both probably give the same exact water at the same temp.

[–] mdd@lemm.ee 158 points 6 months ago
[–] The_Picard_Maneuver@lemmy.world 88 points 6 months ago (1 children)

Oh yeah, Steve called the manufacturer about that, and they're supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.

No, the system won't allow us to discount or refund.

[–] Excrubulent@slrpnk.net 40 points 6 months ago (2 children)

That's my favourite line, "I'm sorry we can't do that because of how our system works."

"But you're ripping me off and that's illegal."

"I'm sorry, the system won't allow me to refund you."

"So you're admitting that your company built a system that rips people off and breaks the law as a matter of policy? You realise that's worse, right?"

[–] archon@sh.itjust.works 15 points 6 months ago (1 children)

It's just finger pointing to avoid liability.

"Oh no, that's not our fault! It's these guys who did it, so talk to them!"

[–] Excrubulent@slrpnk.net 10 points 6 months ago (1 children)

For the individual phone line worker yes, but as a system it's an intentional layered diffusion of responsibility. The decision makers employ goons to tell you about their decisions and blame it on the "system" which is actually just a decision made higher up. You can get as angry as you want at the goons, they have no decision making power so the anger is likely to get nowhere. Even if you ask to talk to a manager, in most situations they're only a middle manager and yet another layer of security for the person who's actually screwing you.

[–] archon@sh.itjust.works 6 points 6 months ago

Exactly. It is very rare that I find someone willing to claim responsibility for an issue nowadays, but when I do I feel it reflects very positively on them.

[–] uis@lemm.ee 5 points 6 months ago

Oh wow. Imagine that in functioning court.

[–] plz1@lemmy.world 29 points 6 months ago (1 children)
[–] yannic@lemmy.ca 15 points 6 months ago (1 children)

If the water is cooled with a low-energy method like a Peltier cooler, the heat has to go somewhere.

[–] this_1_is_mine@lemmy.world 8 points 6 months ago (1 children)

You mean Into a different environment right..... Right.?

[–] yannic@lemmy.ca 3 points 6 months ago