this post was submitted on 11 Sep 2023
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Anyone got suggestions for alternatives to Teamviewer, business use? Needs to have: -unattended access -around 2000 hosts -4 or 5 people using it for support -cheaper than teamviewer -file sharing -as lightweight as possible -works on other systems than windows (not obligatory) -decent UI

any personal experiences, even if they differ from these specs are welcome ๐Ÿ™‚ Tried to look for alternatives, but so far nothing feels right for my use case.

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[โ€“] NicKoehler@feddit.it 0 points 1 year ago (1 children)

I would consider selfhosting rustdesk, it's free and open source.

[โ€“] S13Ni@lemmy.studio 0 points 1 year ago (1 children)

As much as I love open source, I am not too keen of implementing open source solution to this use case, since it is for my work, so in case it breaks, I'd much rather call their support instead of having to maintain it myself, since I already have too many duties. It is for 24/7 helpdesk support so it is something that just has to work. I'll look into rustdesk for personal use tho.

[โ€“] adora@kbin.social 1 points 1 year ago (1 children)

zoho remote has been good to me

[โ€“] S13Ni@lemmy.studio 0 points 1 year ago (1 children)

Seems like number of computers you can have unattended access is really low, if I am reading this correctly. I would need something between 1500-2000 machines with unattended access.

[โ€“] adora@kbin.social 1 points 1 year ago (1 children)

you need to talk to them about enterprise licensing =)

[โ€“] S13Ni@lemmy.studio 0 points 1 year ago (1 children)

I'll email them next time I am at work, thanks.

[โ€“] adora@kbin.social 1 points 1 year ago

let me know how it worked out?
Ive never asked them about enterprise billing