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The original was posted on /r/appletv by /u/Namachow on 2023-09-25 13:46:05.
UPDATE: FIXED! Under settings it was set to volume control auto, I switched it to TV via IR and it now works.
Looking for some help here on what to do. We have the newest Apple TV 4K with Siri Remote. Randomly, quite possibly after upgrading to the new TV OS last week, our remote stopped controlling the soundbar volume. Unfortunately, we don’t have the remote to the soundbar anymore so I’m not sure what to do. We bought this Apple TV 4-5 months ago to replace an older Apple TV which we put in our bedroom. I went and grabbed that remote to see if it worked on the soundbar, and it still does.
Any advice on what I can do here to get the Siri Remote to control the soundbar again?
Edit.. things I have tried are restarting the Apple TV through the settings, unplugging everything and plugging back in, and the first comment on this post of unpairing the remote and re-pairing it.