Made me write SQL updates that had to be run by someone in a different state with pretty much no knowledge of SQL.
this post was submitted on 23 Oct 2023
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Ours is terrible for making security policy that will impact technical solution options in a vacuum with a few select higher level IT folks and no one sorts out the process to using the new "secure" way first. Ending up in finding out something you thought would be a day or 2 task ends up being a weeks long odyssey to define new processes and technical approaches. Or sometimes just out right abandoning the work because the headache isn't worth it.
Ours does this too. Except they stick to their guns and we end up having to just work around the new impediment they've created for months until it happens to inconvenience someone with enough pull to make them change it.
Access to change production systems was limited to a single team, which was tasked with doing all deploys by hand, for an engineering organisation of 50+ people. Quickly becoming overloaded, they limited deploy frequency to five deploys per day, organisation-wide.
Bit of a shit-show, that one.
I got to say after reading a couple stories here I can understand the frustrations and some very legitimate stories here make a lot of sense in the context of it teams fucking up. but I also think there's a lot of ignorance about what people are actually trying to accomplish in some of these stories as somebody that does it security and a lot of compliance work sometimes we're doing these things because we have to not so much that we want to.
Doesn't matter to the end user whose fault it is. The spirit of this discussion is what was done to make your life harder. If you want to, go ahead and read it as "IT workers, what stupid things were you mandated to do that made your workers jobs harder?" The end user doesn't know why a thing happens, just that IT did it. They'll complain to IT and if it's not their fault, it's their responsibility to push back on whoever is calling these shots. The idiot in charge won't know any better unless he's called out on his bullshit.
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I used to work with a guy who glued the USB ports shut on his labs. I asked him why he didn't just turn them off in BIOS and then lock BIOS behind a password and he just kinda shrugged. He wasn't security, but it's kinda related to your story.
¯\_(ツ)_/¯
Security where I work is pretty decent really, I don't recall them ever doing any dumb crazy stuff. There were some things that were unpopular with some people but they had good reasons that far outweighed any complaints.
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Our IT mandated 15 character long passwords. Many people in manufacturing (the guys who make the stuff we produce or setup and fix the machines) have the passwords in the format: "Somename123456..." You get the picture. When the passwords are forced to change? Yeah, just add "a,b,c,d..." at the end. Many have it written down on some post-it note on the notebook or desk. Security my ass.
I wouldn't be surprised if I found that office guys have it too.
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I dunno, gluing usb's in a super sensitive environment like that is actually logical; on the disc drives - they could disable autoplay as well though removing or gluing them closed would be preferable. USB is just such an easy attack vector where the individual plugging it in may not have skills themselves - it might be easier to bribe cleaning folks for example - or inject a person into a cleaning team. Ideally they would attack multiple nodes of your target's network via as many avenues as possible; which makes the network and vpn thing just silly indeed; perhaps they were waiting for someone to try something with excellent infosec / firewalls / traffic shaping. yeeeeah lol.