this post was submitted on 17 Jul 2025
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[–] pdxfed@lemmy.world 24 points 2 weeks ago (2 children)

They just stop(ped) offering support for whatever the product or line was. Create a "service portal" that provides results, relevant or not. Creat a forum where people can ask questions that aren't answered, or if they are it's the labor of some Stockholm Syndrome user who is trying to help others as they weren't.

This won't stop here, it's the dream to not actually have to service your product. Imagine being Ford and saying "as is" when a customer asks why the blinker doesn't work. Insane, right? That is the push here for a few reasons, all $ of course:

  • achieve oligarchy or monopoly
  • enshittfy product
  • remove product support to save on support labor and related infrastructure
  • profit!

*Profit for a while until people leave or you are replaced but what a profitable run!

[–] JoeKrogan@lemmy.world 4 points 2 weeks ago

And when a competitor arises they just buy them and repeat the process

Forget servicing the product. Hell, forget the product. Why can't they just charge every person alive a subscription for existing? You can choose from monthly or annual, which is slightly cheaper, and either way you get nothing in return.

[–] RagingSnarkasm@lemmy.world 19 points 2 weeks ago

If you have 15,000 jobs that could be done by the current state of AI, that says a lot more about your management team than anything else.

[–] atticus88th@lemmy.world 15 points 2 weeks ago

Saved $500M but spent $80B. That's a $79.5B loss.

Im sure that $500M will magically start making it worth it.

I'll be right back, going to ask AI how.

[–] cupcakezealot@piefed.blahaj.zone 13 points 2 weeks ago (1 children)

remember 10 years ago when tech companies were actually doing interesting things instead of just being ai slop

[–] MonkderVierte@lemmy.zip 2 points 2 weeks ago

That was 20 years ago.

[–] Naich@lemmings.world 8 points 2 weeks ago

That'll be why Microsoft stuff is so shitty.

[–] nightwatch_admin@feddit.nl 7 points 2 weeks ago

lmao they just cut jobs to pay for their trashy ai.

[–] Deestan@lemmy.world 7 points 2 weeks ago

Don't say "impressive productivity gains" when they are doing less and worse.

[–] Almacca@aussie.zone 4 points 2 weeks ago (1 children)

And what are they going to do with that money they 'saved'?

[–] PushButton@lemmy.world 3 points 2 weeks ago (1 children)
[–] Almacca@aussie.zone 1 points 2 weeks ago

Oh, well that's ok then. :|

[–] resipsaloquitur@lemmy.world 3 points 2 weeks ago
[–] Imgonnatrythis@sh.itjust.works -1 points 2 weeks ago

Goodness, that poor man's head looks like it's about to enter a massive anus.

[–] romantired@shibanu.app -2 points 2 weeks ago

Finally, some normal news. Silly people are doomed. Machines will prevail!