this post was submitted on 13 Feb 2024
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Android prompts me to "Block and Report Spam" for spam phone calls, in both the Phone app for regular phone calls and the Voice app for calls through Google Voice.

There is no way to report spam in either app without blocking the number.

Spammers and scammers change their phone numbers frequently. Daily or more, in the case of sophisticated large operations. Those numbers get reassigned to innocent users, who will forever be blocked from calling me.

"Dumb" phone number blocks should only last for maybe a month or a year, not forever. And we should have "smart" blocks, that sync to phone number registration databases and expire when the number changes hands.

This is going to become an increasingly impactful problem if we keep using phone numbers as identifiers while most phone number users don't keep the same number for decades.

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[–] jqubed@lemmy.world 15 points 10 months ago (1 children)

I think the bigger problem is why is the phone system configured in such a way that anyone can just claim to be calling from a number they don’t own? There should be some sort of authentication protocol built into the system to prove the person calling actually is from that number. Then it would be easier to charge someone for violating the Do Not Call registry. Once I had a call that Google identified as being a small local bakery, but on the other end was someone trying to sell me an extended warranty for my car. I’m sure the scammer’s software just picks random numbers, and it hurts legitimate phone users in the process.

[–] BigMikeInAustin@lemmy.world 4 points 10 months ago

Because the phone company's profits would go from $99.99 billion to $99.98 billion.

[–] Brkdncr@lemmy.world 14 points 10 months ago (1 children)

Nah. This is a carrier issue. Let it burn down.

[–] lemmy_user_838586@lemmy.ml 6 points 10 months ago* (last edited 10 months ago) (1 children)

It won't burn down, carriers won't care. To them its a customer issue, they're providing the service just fine, so their job is done. Whether or not your number is blocked by other clients is your problem. Only class of customer they might care about is business lines, because you're paying them to have better services, uptime, etc, etc.

[–] Brkdncr@lemmy.world 2 points 10 months ago

You’re right but at some point regulation gets brought up.

[–] BearOfaTime@lemm.ee 11 points 10 months ago

This is going to become an increasingly impactful problem if we keep using phone numbers as identifiers while most phone number users don't keep the same number for decades.

Hahahaha, you're about 20 years behind if you're just now realizing this.

And Android has had phone number blocking database apps for 15 years that I know of.

Everyone has a phone number. Everyone would have to stop using that number as an identifier.

How you gonna do that?

[–] CameronDev@programming.dev 9 points 10 months ago (1 children)

You can unblock numbers if you need to, its not forever?

I have ~100 blocked numbers, statistically, its extremely unlikely that a legit person will attempt to contact me from one of those numbers. And the number of legit contacts from a random phone number (not a contact) is pretty close to zero.

[–] sparr@lemmy.world 1 points 10 months ago

It's extremely unlikely ... YOU, sure. But it's absolutely certain that legit people will be blocked from contacting from those numbers to hundreds or thousands of other people.

[–] Fubarberry@sopuli.xyz 4 points 10 months ago

Yeah, I've had my number reported as spam before from someone impersonating my number, and I've run into several customers through work whose numbers had been reported as spam as well. I've also gotten calls from people who supposedly missed a call from me, that I had never called before. Most likely they missed a spam call that was impersonating my number.

Thankfully it wasn't too hard to get off of the spam call registries, and you can even preemptively register your number with them as a non-spam number to try to avoid getting caught in this. But it's still frustrating to have to deal with this at all, and it's far too difficult to realize your phone number has been flagged as spam. The people you frequently talk to probably have you added as a contact and will never get a chance to see you've been flagged as spam. And if you call anyone new, they probably won't answer your call because it shows up as spam. End result is you just have trouble getting in touch with people you haven't already swapped contacts with, and never get a good chance to learn why.

[–] rollmagma@lemmy.world 3 points 10 months ago

Good, I already don't answer the phone anyway.

[–] BigMikeInAustin@lemmy.world 3 points 10 months ago (1 children)

Oh, a timed block list is a great idea! (Not sarcasm)

[–] sparr@lemmy.world 1 points 10 months ago

Mastodon has timed muting, but only permanent blocking.