this post was submitted on 26 Aug 2023
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I can live with hold music even for an hour because I can keep it in the background.
The absolute WORST is when they play some music for 30 seconds, then the music stops, cutting to some voice recording peddling some bullshit like "try out [Product]!" or "Use our new mobile app!". I can't focus on anything else with it in the background because I think each time it cuts the CSR might have picked up the line.
Your call is important to us ...
We're experiencing longer than usual wait times
Due to COVID. Three years later.
I admit I don't stand for that anymore. Every time I am told the person I need to speak to is working remotely or something I just remind them that they should have that sorted out by March 2020.
Shudder
The elevator doesn't to the top over there
What I especially hate about those is that the VO is always on the "I'm super happy to tell you this" level, which just makes it ten times worse since it's a fucking ad.