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Yeah, also anyone who claims that they didn't switch to mastodon because it is too confusing, must have serious learning disability. I can understand that Lemmy is harder than traditional reddit, because the problem is more complex and the service still need a lot of polish, but mastodon is very simple to use.
Yup. People have a mental block against it. They decided Mastodon was complicated, so even when confronted with its simplicity, they’re unwilling to deal with the first few minutes of uncomfortable novelty. I’ve talked to a few super-smart people who have this particular mental block and they still talk shit about Mastodon without genuinely trying it out first, while still railing against Twitter. People are irrationally stubborn.
Yeah, people got distracted by trying to figure out how it worked instead of just using it like they would any other service. I think people shouldn't have pushed the federated angle as hard. It's great, but most people don't care about it as much as other stuff. It probably would have had a bit better user retention if it was explained with it.
That being said, mastodon is significantly more complicated than the average service people use. To someone not super tech savvy, it makes sense that it could be enough to push them away. Anyone can get used to it fairly quickly, but any fiction pushes a ton of people away.
As an example, I work for a company that does web stuff, We changed dropdowns with few options to a multi-select menu component and saw like a 20% increase in the number of people completing the form.
That's the blatant hint that those people aren't down for the cause and should not be wanted on "our side" and their opinions are worthless. These are the type of people to cut out of your life because they aren't trustworthy or loyal.