Ask

I haven't gone to Pizza Delight (a chain in Atlantic Canada) in over ten years.

I went there as a teenager with my improv troupe and I received my meal over twenty minutes after everyone else had received their dessert. I was offered the opportunity to add a salad to my meal for a 50% discount, which I refused.

Now I understand that stuff happens sometimes, the service industry is hectic and I really didn't mind the screw up that much. The only reason I don't go there anymore is that the waitress never even apologized. (Also they're overpriced, not that good, and they got rid of the bread toasting station which was the only reason anyone wanted to go there in the first place)