this post was submitted on 16 May 2025
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There's a lot of truth in the bit about which one you go to....
Being a franchise, a LOT of the quality comes down to the management. My cousin was a manager and made a huge point of a meticulous tear down and cleaning of the fryers to a degree not "required". He'd budget people and hours specifically for the extra cleaning.
It showed BIG. Between the grease temperature recovering faster, excellent care about cleanliness through the shift etc, the food came out reliably fresh and not the disappointing greasy mess.
It helped that by budgeting the time instead of just forcing workers to do it while busy with customers, which also prevents being able to take the fryer offline, they workers were better treated and as result hated their job less.
I'll absolutely say this is an outlier, and that in general most fast food is terrible, especially LJS. But if you find a good location, it can be awesome... Still going to be greasy of course, but in a good way instead.
Popeyes is this way too. One of their newish spicy chicken sandwiches, out of a well-run Popeyes? It's legitimately a culinary delight, I would eat that sandwich over almost any I've ever had anywhere, not even just similarly priced ones.
Poorly run ones, though, that same marvel of sandwich engineering is wholly forgettable. At best. Tell your cousin there's a Popeyes near me that needs his brand of TLC!