this post was submitted on 09 Jun 2025
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When I had a work mobile phone in Australia I had my voicemail saying I was on leave and to call the office.
The boss wasn't happy, but the customers actually called the service desk because of it.
Is that not normal? Most people business wise I’ve contacted or even for medical stuff in Canada they do. Auto email response, change voicemail to contact X or the receptionist.
They're saying they left the voicemail as "on leave" when they were not in reality
No, almost everyone I know would have "leave a message and I will call you back."
Your boss would be breaking the law in Australia, now explicitly under the new right to disconnect legislation, if they said anything about it.
(Though, could have probably been argued in the past also as unpaid overtime in the past)
This was a decade ago. He was actually annoyed that I didn't change it after I got back from holidays.
So I was working, the customer would call and get the voicemail on my mobile, then call the main support line and got me.