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AliExpress screwed me recently. A vendor sent me the wrong items. I mean, they weren't even the same kind of items. I disputed it with the vendor and they said they'd sent the right things, so there.
I opened a case with AliExpress. They asked me for a whole lot of information, some of which didn't make any sense, along with some pictures. I sent them everything. They sided with the vendor.
Fortunately, I had paid with PayPal. PayPal looked over the information from both sides and promptly refunded my money.
I don't expect to be doing business with AliExpress again any time soon.
I have ordered so many things over the past 8 years on AliExpress and the only issues I had was shops not delivering the right amount. Disputing that was never an issue. I wonder why so many other people have serious issues with it.
I bet they're waiting too long to open the dispute.
My guess is that they‘re Karens expecting refund while keeping the item. The shop owners usually are very friendly and open for solutions, and I always try to solve it in a way so we all are happy
How did you pay with PayPal on AliExpress? They haven't supported it in years?
I think some vendors support it and some don't.
They started to accept Paypal a few years ago, actually.
But there was a long time I didn't use AliExpress because of that.
I dont know what you are talking about, I use it all the time (although I am in Germany)
It's the default payment option for me.
Ordering from AliExpress is a risk but factoring in the times you get screwed over it's usually still worth it over buying 1.5 times the price to get it from Amazon (and possibly still get screwed by Amazon).
PayPal for the win btw