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I think he's saying that, for as futuristic as Japan may seem, they also still rely on outdated methods for certain things, just like every other country.
I've sometimes heard it phrased that "Japan has been living in the year 2000 since 1980."
oh nice! i hope i get to use that at a party before i forget it!
Ironically, I just noticed this morning that the pizzaria on the corner (here, in the US) can take orders via fax (as well as in person, via phone, and on the Web).
I don't know about today, but back around 2000, stuff on the Japanese market was quite a bit ahead of the US in small, portable, personal electronic devices, like palmtop computers and such. I remember being pretty impressed with it. But then I also remembered being surprised a few years later when I learned that personal computer ownership was significantly lower than in the US. I think that part of it is that people in Japan spend a fair bit of time on mass transit, so you wanted to have small, portable devices tailored to that, and that same demand doesn't really exist in the US.
Then everyone jumped on smartphones at some point after that, and I think things homogenized a bit.
Yeah, PC games are a nothing market in Japan as virtually no one owns a gaming PC; they're much more likely to own a console (Sony and Nintendo are domestic companies) or a mobile device.
This used to be the case, but it’s hardly true anymore. PC Gaming has taken off in Japan.
https://www.pcgamer.com/japanese-pc-gaming-saw-another-year-of-explosive-growth/
Keep in mind that that's been changing over the past couple of years
Clever! I missed that.
And we're still trying to eliminate fax as a channel we take orders in. We made a big dent a few years ago but we still get a handful a week.
I heard it's to do with how secure tax actually is compared to email or something.
it's not, it's just institutional inertia