this post was submitted on 20 May 2024
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They do, and they have a backlog of hundreds of issues to fix and they must prioritise then. If fixing a bug doesn't make money, it's not priority.
I deal with this every day. It hurts me to my core.
I hate how they'll spend 4 years squashing all the bugs.........and then they cancel the software, and release a new buggy version.
i will never forgive the emby team for creating the single most idiotic (although rather funny) transcoding system.
It has a resolution selection, along with a bitrate selection, so you would think it forces transcoding.
It turns out the resolution is actually just a suggestion, and the bitrate is what it targets, if it doesn't meet the bitrate, it will transcode, and if you get lucky, it might transcode to the specified resolution.
cough Sonos
I am steadfast that I will occasionally take some time and kill off some low hanging fruit. For me, its kind of like a break and lets me clear my head on the bigger issues.
Even then, there are bugs that need multiple people (design, engineering, content, QA, etc) and are not something that can be fixed on a whim.
Those would not be considered low hanging fruit.
The problem is that what users consider low hanging fruit is often not, and what is low hanging fruit for devs, is invisible stuff that users don't notice. The intersection is the tastiest low hanging fruit, but as such it's also rare and easily picked by anyone.
I never said that users were involved in this. This is just grabbing some bugs off the queue that are simple to fix but have been deprioritized by project manager.
But they do make the customer happy because they are the one that submitted the bug.