I switched to Plex because it was easier and I don't use it much anyway. It completely fulfills my needs and it always works - the only issues I've ever had were with the PC my server was hosted on. I've yet to run into any issues that would make me look into switching like I have with other software/platforms I've abandoned
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To be honest it's entirely because Plex was what I first discovered and setup, and I liked it enough to pay for a pass
Used Kodi for a long time (even had an XBMC) and switched when it became more of a chore keeping Kodi updated across multiple devices than it was worth - along with wanting to play easier across more devices.
It's unfortunate, but just the UI customization that I loved Kodi for couldn't keep me on it over the lack of reasonable server/client architecture, minimal headless scraper capability (you can do it, but it sucks), and the general attitude of the forums getting very...angry/pissy?
One of the things that really put me off Kodi (as a long time user as well, I also had an XBMC xbox) was the mentality of "it shouldn't be easy, there shouldn't be any setup wizards. It needs to be difficult to configure and get working because we're l33t haxors!" in so many kodi forums and affiliated people. They wanted it to be hard to set up and use because it made them feel smart, it was absolutely ridiculous.
As soon as Plex got their UI to a design I liked I jumped ship and haven't looked back.
PS5 Client. Deal maker in my case.
Kodi with trakt for me
I've been using Kodi (LibreELEC) on an RPi as a media center for the tv. It is extensible with IPTV etc which makes it great as a standalone device.
For myself I'm using Jellyfin on multiple devices without having to manage metadata and configuration seperately. It's all on my homeserver.
tl;dr
Different use cases.
I mean... emby or jellyfin would be a better replacement for Plex.
But why not those? I bought a lifetime Plex Pass for $30 or something ages ago when the competition was garbage, so I already have a smoothly working setup for Plex. No reason to force my kids, their grandparents, etc, to a new interface for very little upside. Plex just works. I have tried the others and they're okay, but nothing compelling enough to force the change.
I wanted subtitles on Chromecast and Plex was the only thing that could do it without burning them in (at the time, maybe jellyfish can do this now)
Imma be a weirdo here: I use Emby.
Why is the hype for kodi? Its just a (not good) media player
I just setup a htpc and am using kodi for client of jellyfin, because for some reason the jellyfin desktop app will not register any controller inputs and I haven't found a remote control solution that works.
Plex is just easier, especially when using multiple devices to watch content and/or sharing content with friends and family. I used to be all in on kodi over Plex, but Plex improved and improved and improved and is a better product imo.