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submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

Uber CEO balks after a reporter tells him the cost of his 2.9-mile Uber ride: 'Oh my God. Wow.'::undefined

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[-] malloc@lemmy.world 182 points 11 months ago

The fact that a 2.9 mi car ride costs $50 with a tip is fucking insane. This country is absolutely backwards when it comes to transportation. Everything is nearly car centric. Minimal options for alternatives.

[-] drmoose@lemmy.world 118 points 11 months ago

People who have never experience good public transport don't know what they're missing tbh. When I lived in Japan for a few months I could get around the whole city without much planning. It was so freeing not having to think about transportation. I think public transportation + last mile assistance (e-scooters, e-bikes etc.) is by far the most efficient an free transportation experience out there.

[-] anlumo@feddit.de 17 points 11 months ago

I recently got a folding e-bike in a city with great public transport (a folding bike can be carried along at any time, regular bikes only outside rush hours). Now I can be anywhere in the city within about 20mins, which is very liberating. I'm actually faster than going by car due to being able to bypass traffic jams, and not even including the 20mins+ needed for finding a parking spot.

[-] Illegal_Prime@dmv.social 28 points 11 months ago

Bear in mind this was in Manhattan, one of the most transit oriented places in the world. You could go that distance by subway for $2.75, 24 hours a day. Either the journalist was being stupid, or overlaps more likely, wanted to prove a point.

[-] 1bluepixel@lemmy.world 66 points 11 months ago* (last edited 11 months ago)

NYC might be the most "transit-oriented" city in America, but in the world? Not then close. Not by a mile.

Most big cities in Europe have a mix of buses, subways, and trams that make taking public transport a no-brainer. That includes Eastern Europe, too. That's also true of any big city in China, Korea, and Japan.

[-] Illegal_Prime@dmv.social 13 points 11 months ago

What makes you say that New York doesn’t have that, most of the city is well served by rapid transit. And I was talking about Manhattan specifically, which is one of the most transit dense places in the world, even if you leave out local buses and just stick to subway and BRT, you can basically get anywhere in the borough. Yeah, parts of the outer boroughs lack frequent transit (especially SI),but most NYers don’t drive, sticking to trains and the occasional taxi. If New York isn’t transit oriented, I don’t know what is.

[-] Hazdaz@lemmy.world 15 points 11 months ago

You are totally right, but all the downvotes show how biased Lemmy is.

Also you clearly wrote "one of..." not THE most transit oriented places in the world, and yet the other person clearly missed that part.

[-] bezerker03@lemmy.bezzie.world 13 points 11 months ago

It used to cost far less in NYC until they made them be tlc.

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[-] Katana314@lemmy.world 120 points 11 months ago

In a faint way, I might almost frame this as a positive thing.

The gig workers driving Uber vehicles are generally the sort of people that absolutely need it. And, especially in a hub like New York City, $50 fares should be the sort of thing that pushes people into making use of either the bike share system or subway, rather than promoting increased traffic congestion at peak times. And yes, I am aware in many cases that results in increased trip times; which should be a motive to invest further in these systems to make them faster and more convenient.

I don't think it's just Uber - America will at some point have to wake up to the expected costs of its heavily service-focused industries, the value of an individual person's time, and of one's own personal vehicle for a trip.

[-] Ducks@ducks.dev 39 points 11 months ago

Actually I live in NYC and often public transportation, especially bikes, are faster to get around Manhattan than car services. Outer boroughs need more infrastructure though. Places like Queens and Brooklyn as you get away from the city become harder to navigate without a car or car service and taxis can be rarer

[-] Tweegyjambo@lemmy.world 33 points 11 months ago

As someone from rural Scotland, hearing Brooklyn described as 'getting away from the city' is unintentionally hilarious!

[-] Ducks@ducks.dev 14 points 11 months ago* (last edited 11 months ago)

Ha, it is definitely a local slang. People in outer boroughs will say "I'm going into the city for the day" if they are going into Manhattan, even though all the boroughs are "New York City" and mostly high density

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[-] theragu40@lemmy.world 17 points 11 months ago

I visited NYC this spring with my wife and we took precisely one Uber ride, from the airport to our hotel. It was $80. We then proceeded to spend less than $80 total the rest of our several day trip crisscrossing all over Manhattan on public transit, including back to the airport to leave. Public transit was faster, cheaper, and easier than the Uber, for sure.

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[-] p03locke@lemmy.dbzer0.com 13 points 11 months ago
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[-] anlumo@feddit.de 109 points 11 months ago

Does a CEO even know the value of $20 or $51? Isn't that the same as $0 to them?

[-] bionicjoey@lemmy.ca 60 points 11 months ago

It's one banana Michael. What could it cost, $5?

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[-] Infinitenonblondes@lemmy.world 69 points 11 months ago

Went to a concert at an arena about 3 miles from my house, to get there was about eight bucks to go home was 60.

[-] AzPsycho@lemmy.world 35 points 11 months ago* (last edited 11 months ago)

Yep. Went to Disneyland a year ago and the trip there was very affordable. The trip home was 3-4x higher since it was closing time.

[-] hh93@lemm.ee 35 points 11 months ago

I mean that's how the market works isn't it? It's the best way to attract more drivers to those sort of locations.

That said public transport should be in place for situations like this so we don't have 50 cars leaving but 1 bus instead...

[-] Radium@sh.itjust.works 17 points 11 months ago

It’s almost like we should regulate the industry to ensure that no one party in the deal is abusing the other. Taxis are regulated and can’t charge surge rates for a reason, when you are stuck somewhere and there are only a couple options to choose it isn’t a balanced market and therefore needs the state to ensure fairness

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[-] PolydoreSmith@lemmy.world 67 points 11 months ago

Uber’s net profit for the twelve months ending March 31st, 2023 was $-3.36bn. That’s negative 3.36 billion dollars. They posted their first ever operating profit today. August 1st, 2023.

So yeah, really cool company. Not at all some sort of horrifying demon of modern capitalism…

[-] FuglyDuck@lemmy.world 65 points 11 months ago

Pretty sure Uber’s sole existence is owed to cheap debt and a bubble in venture capital. Them and WeWork soaked investors for all they were worth and never gave a flying fig about profitability because there was always some one willing to float a cheap loan

[-] fidodo@lemmy.world 31 points 11 months ago

They got investment because they were building a monopoly first. It really just tells you how valuable monopolies are if it wasn't obvious enough already. It's more reason why we can't let monopolies happen.

[-] Regna@lemmy.world 15 points 11 months ago

Like Amazon, which only had net losses for several years (from 1994 to 2002) in order to focus on aggressive growth and outcompeting other similar services by setting excessively low prices on books and media.

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[-] BobbyBandwidth@lemmy.world 39 points 11 months ago

“from downtown New York City to the West Side”

$50 is what you’d expect if you lived in nyc, or been there enough

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[-] foggy@lemmy.world 35 points 11 months ago

Next ask him how much a $10 meatball sub delivered from 2 miles away should cost.

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I always thought Uber was supposed to be like carpooling.

That's ~4.74 kilometers, by the way.

[-] wolfpack86@lemmy.world 31 points 11 months ago

That was the original idea. Pick people up going the way you're going. Minimal extra mileage, and get paid for the small inconvenience.

But now people are driving just to drive.

[-] PutangInaMo@lemmy.world 22 points 11 months ago

I had to use this service one time, to pick up my wife from the hospital in the middle of the night. The guy never even picked her up and I still had to pay 50 goddamn dollars. Fuck this company.

[-] spiderman@ani.social 10 points 11 months ago

Did you try to sue them or get a refund?

[-] doggle@lemmy.world 13 points 11 months ago

Sue? For $50?!

It could easily cost $5000 in legal fees just to take them to court!

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[-] chickenwing@lemmy.world 17 points 11 months ago

2.9 miles isn't even far. You could just walk.

[-] lemmyvore@feddit.nl 37 points 11 months ago* (last edited 11 months ago)

I mean, it's an hour's walk for the average person.

And that's assuming safe neighborhoods, actual sidewalks, good street lighting (if at night), pleasant weather etc.

Not to mention shoes that are actually comfortable for long walks. You'd be surprised how many people don't have that kind of shoes, and an hour's walk in their regular shoes would give them blisters.

[-] lazyplayboy@lemmy.world 19 points 11 months ago* (last edited 11 months ago)

Only if fully able-bodied and there's safe footpath present, but yeah, more of us should just walk.

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[-] ArtVandelay@lemmy.world 17 points 11 months ago

These prices are set via algorithm, and time of day seems to be a huge part of it. My 2.5 mile trip in Washington DC on a Thursday morning at 7:30 was $55.

[-] Hackerman_uwu@lemmy.world 41 points 11 months ago* (last edited 11 months ago)

There was speculation that the algo takes several features into account not just time. Things like battery life, distance from frequent locations, etc. So for instance: profile is a young lady, she is on 10% battery and is several miles from home at an entertainment hub like a nightclub/concert so jack the fare up cos she’ll take it regardless, type stuff.

I used to have a very unreliable Jeep that would break down for weeks at a time. I bit the bullet and ubered to work. I have screenshots showing the fare climbing over the course of a week to six times the original price for the same trip as the algo learned that I needed to work and did not have a car.

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[-] Kinglink@lemmy.world 16 points 11 months ago* (last edited 11 months ago)

"It was 10 am on a sunny weekday"... supply and demand. Take the number of people wanting a ride and divide by the number of drivers available, and in some way that number will be the multiple.

Area will matter (Apparently NYC), but Uber is a gig economy, people use it as a side hustle, so during the day, many of them are probably working another job. Not to mention 2.9 miles in NYC isn't like 2.9 miles in Champaign Illinois, that can be a long ride.

But there are a ton of factors, maybe there was no drivers in the area, maybe everyone was busy, but you still took the ride, so obviously it wasn't too crazy. Uber will continue to charge what they can, but I'm sure the number of available drivers willing to take a fare for that price (The price Uber offers them, not the end user price), will always matter.

Infinitenonblondes in the comments talks about a 3 mile ride, 8 bucks to go there, 60 bucks to leave, because it was a concert. The demand for a ride right after a concert is going to be at record level peaks... of course it's going to go through the roofs.

[-] yabai@lemmy.world 11 points 11 months ago

If what he says is true, that it's going up because of driver pay, that's good at least. Uber at least has competition in Lyft, and both have a lot more markets to enter around the world by chipping away the established local taxi businesses, which can also compete by dropping their prices...

Overall I think Uber is a net positive. But $50 is a pretty ridiculous fee.

[-] jeffw@lemmy.world 34 points 11 months ago

Uber has engaged in rampant employee misclassification, even going as far as changing California’s constitution to get away with it. Shit like that should not be allowed

[-] Screwthehole@lemmy.world 14 points 11 months ago

Lol. I also have a bridge to sell you

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this post was submitted on 02 Aug 2023
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