this post was submitted on 05 Jun 2025
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[–] bitwolf@sh.itjust.works 39 points 1 day ago (1 children)

Who tf staples receipts to boxes? I'd be so pissed. The box is part of my product.

I hate when clothing stores do it too.

[–] owl@infosec.pub -1 points 1 hour ago

But bro it's nintendos fault bro, they boxed it weird, why should we care about how we treat the box bro.

[–] emb@lemmy.world 88 points 1 day ago (4 children)

Sure, that's on Nintendo a little bit.

But who staples things directly to the box of a collector's item or an of expensive piece of electronics? Store was asking for trouble. The staple would have bothered me even if it didn't touch the screen.

[–] A7thStone@lemmy.world 1 points 59 minutes ago

Your switch 2 box is not going too become a collectors item.

[–] MelodiousFunk@startrek.website 43 points 1 day ago (1 children)

Yeah, blaming this on Nintendo is just rage bait.

So, par for the course.

[–] emb@lemmy.world 21 points 1 day ago

Yep. And to further mitigate any rage induction, the store replaced them.

https://bsky.app/profile/megannicolett.bsky.social/post/3lqv6v72abk2m

So yeah, I think that post is spot on that it's kinda no big deal in any direction.

[–] otp@sh.itjust.works 7 points 1 day ago (2 children)

Minimum wage workers who have a problem they need to fix.

For a lot of people, the box isn't much different from an Amazon delivery box. You throw it out after you've got what's inside.

I'd be asking for a different box though, lol

[–] surewhynotlem@lemmy.world 4 points 1 hour ago

You throw it out after you've got what's inside.

Jesus. What's wrong with you? You're supposed to keep the box in your basement in case you need to RMA it, or sell it on eBay, or if you need to be reminded of every piece of technology you've ever bought and just can't let the boxes go.

.. actually, I might have a problem.

[–] Ghoelian@lemmy.dbzer0.com 7 points 1 day ago (1 children)

But why does the receipt need to be stapled to anything at all? Just give it to the person or put it in the bag.

[–] otp@sh.itjust.works 4 points 1 day ago* (last edited 19 hours ago) (1 children)

In one article (maybe not this one), the reasoning was that these were preorders, and they needed to ensure that each preordered console was saved for someone who preordered it.

In that state, plastic bags are illegal and haven't been replaced by paper bags, so that's out.

Generally, they'd tape the receipt to the box. But it was especially hot in the store on that day, and the receipts were being blown off by the AC/fans despite the tape.

They didn't have stronger tape, but they did have a stapler.

Perfectly logical for someone who doesn't realize the box is part of the purchase. I hate it, but I get how it happened.

EDIT: clarity

[–] Ghoelian@lemmy.dbzer0.com 2 points 1 day ago

Ahh so it's just a very unfortunate series of events, that makes more sense then.

[–] Lost_My_Mind@lemmy.world 6 points 1 day ago

licks your Switch 2

[–] Chozo@fedia.io 49 points 1 day ago (5 children)

How is the way Nintendo boxed them "weird"? If anything, stapling the receipt to the box is weird, that's so unnecessary. No other store is doing that.

Update 6/5/2025 12:42 p.m. ET: A customer who was impacted by the stapling issue says they were told that replacement units are on there way from a neighboring store. How did the staples become a thing to begin with? According to what they were told, the store’s air conditioner was broken and it had gotten hot enough in the store that the receipts weren’t staying taped to the boxes. To avoid mixed up paper work they were stapled on instead.

It was too hot for tape? That's bullshit, it was only 85 fahrenheit in Staten Island today, what kind of tape are they using that stops working at 85 degrees? WHY DID YOU NEED TO TAPE THE RECEIPTS, THEN??? JUST PUT IT IN THE BAG. WHY ARE YOU OVER-COMPLICATING THIS???

Nintendo makes a lot of dumb decisions. But stapling a receipt to the box wasn't one of them. Don't blame Nintendo for this, blame the morons working at the Staten Island GameStop.

[–] ArcaneSlime@lemmy.dbzer0.com 1 points 1 hour ago

85° outside. It was 85° outside where I am too, but the thermometer inside said 90°.

Our tape didn't melt though..

[–] gila@lemmy.zip 6 points 13 hours ago (1 children)

How is the way Nintendo boxed them "weird"?

The display side of the unit faces out, covered only by a single cardboard layer. Stapling stuff to the box is definitely weird, but the box layout is too. Just not very resistant to shipping damage in general. I'm not sure why they wouldn't have the unit facing upside down at least. Then the first thing you'd see upon opening would be the laser-etched Switch 2 logo.

[–] Chozo@fedia.io 1 points 13 hours ago (2 children)

I ended up digging up my old Switch 1 box after reading this story, and it's packaged very similarly. It was screen-up, with nothing covering it but a plastic baggie and the cardboard layer of the box. Though it was slightly more recessed, there wasn't much stopping anything that would've punctured the box from damaging the screen on that model, either.

I think the lack of any major packaging issues from the Switch 1, and that there aren't reports of other mass damages on the Switch 2 outside of this particular store, should tell us that the packaging is fine. Not ideal (clearly), but fine for 99.999% of units shipped. I can't imagine that they didn't do stress-testing on the packaging designs before shipping and accounted for being kicked around in a FedEx truck, but I doubt they accounted for somebody deliberately puncturing the packaging.

[–] Taleya@aussie.zone 1 points 1 hour ago

The side forms would protect from lateral motion, as long as nothing was slammed onto the face of the box it's pretty right.

To staple a receipt onto a box (eg: no baseplate to fold the prongs) you need to use some force, which is where the problem starts.....

[–] gila@lemmy.zip 1 points 2 hours ago (1 children)

For me that begs the question though, what is gained by the layout being the way it is? If it were a compromise between adequate packaging strength based on whatever stress tests they did and the appeal of the unboxing experience for example, then fair enough. Maybe it's just me that doesn't find the featureless black rectangle of a powered-off LCD display that appealing.

In my general experience when I don't have enough information to reason a decision like that - it was just to minimise cost.

[–] Taleya@aussie.zone 1 points 1 hour ago

Mate, a hand stapler can penetratively attach rubber to wood, it's not a packaging fault.

[–] gazter@aussie.zone 10 points 1 day ago

You've got a shelf full of fifty boxes. Forty five of them are sold. You've got five people working in the store across three registers. You want to make sure that the people who ordered one get one, so you pre-allocate them by printing out all the orders and attaching them to the box.

[–] ouRKaoS 2 points 1 day ago

In the bag? You think they're going to hand out a .001¢ bag for free when they can use a .0005¢ staple!? Think of the profit margins!!!

[–] yamper@lemmy.world 14 points 1 day ago

staten island never beating the allegations that theyre dumb as shit

[–] muusemuuse@lemm.ee 7 points 1 day ago (1 children)

There’s a lot to hate Nintendo for, especially regarding the switch 2, but this is totally not on them.

Also, why the fuck were people in a GameStop in 2025?

[–] Phelpssan@lemmy.world 5 points 1 day ago

There’s a lot to hate Nintendo for, especially regarding the switch 2, but this is totally not on them.

The screen being very close to edge of the box does sound like a poor choice that will make it easier to damage in transit. In particular when several people are commenting that the (fixed) plastic film on top of the screen scratches very easily.

That being said... this case is definitely the store's fault.

[–] RickyRigatoni@retrolemmy.com 10 points 1 day ago (2 children)

Do gamestops not know what tape is?

[–] funkless_eck@sh.itjust.works 4 points 1 day ago (1 children)

it says in the very last paragraph, as a last minute edit, below a cavalcade of stupid web 3.0 bullshit that their A/C broke and the tape melted in the heat.

[–] RickyRigatoni@retrolemmy.com 2 points 1 day ago

I didn't even read the article 😎

[–] Bonesince1997@lemmy.world 5 points 1 day ago

They sure know what stickers are!