this post was submitted on 09 Jun 2023
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How do you address the concerns of users who feel that Reddit has become increasingly profit-driven and less focused on community engagement?

We’ll continue to be profit-driven until profits arrive. Unlike some of the 3P apps, we are not profitable.

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[–] darkkite@lemmy.ml 78 points 1 year ago (10 children)

they fumbled so hard. they could have had millions of new subscribers if they locked the api key under reddit premium and allowed 3rd party app to enter user api keys

50 a year isn't terrible depending on your use case, but they burned so much good will

[–] bitsplease@lemmy.ml 46 points 1 year ago

Yup, Spez claims that $2/user/month is all they're asking. I'd have happily paid that direct to reddit if they'd been upfront from the get-go. Instead, I've deleted my account and left the site after a decade of contributions. Very sad to see it go, but I'm not going to be like those idiots whose still hanging around on twitter constantly complaining about the way it's managed

[–] BreadDog@kbin.social 23 points 1 year ago (1 children)

There are so many ways they could have made it viable. Like comically easy. But that was never what they were interested in. The thing that they aren't willing to just come out and say, is that their own app is built to generate advertising revenue. They have absolutely zero interest in fostering a 3rd party community, and the only concessions they are going to make are for things that actually have a chance at saving the spending money (i.e. make sure the free labor they get from moderators stays and make sure other people deal with questions like accessibility).

[–] Showervagina@lemmy.ml 9 points 1 year ago

Can't shake the feeling it'll be a pump & dump. It would be truly poetic for Reddit to be pumped up with bot content, IPO, then dumped.

[–] eric3a@lemmy.world 21 points 1 year ago (1 children)

Absolutely. I probably would have paid. I'm not big on subscriptions as I prefer one time upfront costs or lifetime subscriptions when possible, but I did use Reddit a lot.

Instead I deleted my posts and moved on. Now, where do I find huskytantrums?!

[–] spinoza_the_jedi@lemmy.ml 5 points 1 year ago (1 children)

Sometimes I think there isn’t much I miss from Reddit. And then someone mentions a community I miss. Gotta find me a new huskytantrums.

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[–] Sharpiemarker@feddit.de 11 points 1 year ago

I don't know if I'd call it a fumble so much as a death march. They know what they're doing is wildly unpopular, they know they'll hemorrhage users, and they never change course. Full steam ahead with the Titanic.

[–] sock-puppet@kbin.social 6 points 1 year ago

THIS. such a missed opp. idiots to the end.

[–] picpak@lemmy.ml 6 points 1 year ago

This is what I was thinking. Heck, they could've increased the price of premium, locked the API behind it and keep a certain percentage of the third party apps' cut, similar to how the App Store runs.

They could've been greedy pigs and STILL won.

[–] lixus98@kbin.social 5 points 1 year ago

that's such a good idea, maybe I would've paid for that.

[–] Pickled-Pizza@kbin.social 5 points 1 year ago (2 children)

IMHO one of the biggest mistakes made early on in the development of the Internet is that everything should be free and ad supported. That is how we ended up social media that is destroying our socitey in the name of driving up engagement and thus ad revenue. I think things would have been much better if every one was just expected to pay a few bucks a month for the services they use.

[–] DrQuint@lemmy.ml 12 points 1 year ago (2 children)

I'll have to disagree. Products being paid wouldn't have stopped

  • the internet becoming centralized around fewer and fewer services

  • forced those services to have had upheld their quality and promises

Cable TV started under the pretense of having no ads other than each network's own, and to have access to pay-per-view events (which is sports and we can stop pretending sports didn't sell cable).

And yet Cable, despite exploding more and more on widespread adoption, still became the same if not WORSE than public TV.

The paid-ternet would be the same or worse than what we have. And I know Facebook's dream goal is to make a paid-ternet. If I die and become a cyberghost, I'll haunt the hell out of any server rack where that goal is making progress and make sure it never succeeeds.

[–] Debs@lemmy.ml 6 points 1 year ago

I agree with you here. Share holders are never going to be satisfied. The numbers always need to be going up which means new ways to generate profits must be found. Ads, subs, micro transactions, etc - nothing is off the table.

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[–] socsa@lemmy.ml 5 points 1 year ago (1 children)

Nobody "decided" that. Paid subscription services have been around just as long as ad support. The ad support model grew organically out of the converging desires of users to have unfettered access to content, and the desires of advertisers to have unfettered access to new monetization opportunities.

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[–] isdfoa@kbin.social 4 points 1 year ago

that would've been such a good idea.

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[–] SmugBedBug@sh.itjust.works 50 points 1 year ago* (last edited 1 year ago) (2 children)

We’ll continue to be profit-driven until profits arrive. Unlike some of the 3P apps, we are not profitable.

Maybe fix your product before you expect the money to come pouring in.

[–] saba@lemmy.ml 26 points 1 year ago* (last edited 1 year ago)

wal-mart is profitable and they at least pay workers minimum wage. u/spaz can't make a profit when unpaid mods do most of the work for them. Not a very good CEO

[–] Technoguyfication@kbin.social 19 points 1 year ago (1 children)

That would require reddit to make good decisions, which they've repeatedly demonstrated is impossible

[–] Br0qm@sh.itjust.works 5 points 1 year ago

It's not impossible, they've just chosen not to. That says more than any AMA

[–] DrQuint@lemmy.ml 41 points 1 year ago (1 children)

Of course they're not profitable.

Most growing tech companies aren't, because most geowing tech companies will take their revenue and immediately reinvest it back into more growth, as they know growth attracts further VC investments, which will actually cover paychecks in the meantime. This is exactly how the world of tech works nowadays.

Being profitable or not is meaningless if you're talking about a company exploding in revenue.

[–] Landrin201@lemmy.ml 16 points 1 year ago (3 children)

If reddit "isn't profitable" why is spez worth over $10 million? That's not money you just stumble into having, and if your company "isn't profitable" wouldn't you not be making enough to be worth $10 million after only a decade? Wouldn't your money be going into keeping the lights on and not enriching yourself?

[–] godless@feddit.de 18 points 1 year ago (3 children)

*billion

And profitability is not the same as generating revenue.

You can earn $200M a quarter and still have expenses of $220M, meaning you're making a net loss.

That's why companies focus on exponential growth first and don't really care about portability, but once the userbase is large enough, they will try to monetize it. Either through ads, or paid subscriptions, premium plans, special avatars, etc.

That will surely piss of some of the early adopters, but usually isn't significant enough to make an actual dent.

The last step (which we have also seen) is then kicking out staff. That has two effects:

1., It brings down the overhead (= salaries and attached taxes & social security) 2. The revenue per capita is inflated, i.e. it looks as if every employee is generating 4000 bucks instead of 2500 (random example), which is something that looks good in an IPO prospectus.

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[–] TWeaK@lemmy.ml 34 points 1 year ago

Steve Huffman continues to piss on Aaron Swartz's grave.

[–] NerdyPopRocks@kbin.social 26 points 1 year ago (1 children)

That was such a tiny violin moment from u/spez. Redditors are the ones making all the content. Their job is no more difficult than 3rd party apps for the most part

[–] saba@lemmy.ml 20 points 1 year ago (1 children)

and unpaid mods moderating

[–] mrmanager 25 points 1 year ago (1 children)
[–] arcrust@lemmy.ml 24 points 1 year ago (4 children)

There were 3 things going for Reddit, content wise: memes, news, hobby subs. It was a 50/50 if my Google search included reddit or Wikipedia. If reddit threw up a banner every 6 months and asked for a donation, I'd gladly throw 20 bucks their way. Reddit should have been a non-profit.

Going public was the absolute worse decision they ever made.

[–] Kaiser@lemmy.world 6 points 1 year ago (1 children)

Agreed, I don't know why Reddit is pushing to go public. Personally I don't see the value in a business that admits that they aren't profitable, but that raises the question if they aren't making money how as Reddit operated for so long? The upside to them going public is that they'll have to start publishing financial statements and we'll get to just how much money the "unprofitable" business is making.

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[–] socsa@lemmy.ml 5 points 1 year ago

I used to buy a pretty good amount of gold before they let in actual fascists and then downplayed their toxic impact on the community and the internet in general.

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[–] CletusVanDamme@kbin.social 20 points 1 year ago (3 children)

All spez wants it to keep things going until the IPO where he gets paid big. He's doing these changes to appeal to IPO purchasers and "maximize" the value.

[–] Korgen@lemmy.korgen.xyz 15 points 1 year ago (1 children)

He just publicly admitted Reddit is not profitable and he’s mad that third party apps are. That IPO is not going to go well lol.

[–] dogmuffins@lemmy.ml 9 points 1 year ago

They would have to show their books as part of an IPO anyway, and everyone already knows its not profitable. It's not like he accidentally dropped a big secret here.

[–] Cube6392@beehaw.org 7 points 1 year ago (3 children)

I keep reading this and I'm not 100% he is maximizing IPO value. I think he's ultimately doing more harm than good.

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[–] thatonedude1210@beehaw.org 19 points 1 year ago* (last edited 1 year ago)

He's just digging the grave more and more... but I doubt spez cares as long as he gets his golden parachute in the end

[–] jack@lemmy.world 16 points 1 year ago

We're going to be profitable by completely decimating our product.

No, wait. That doesn't seem like the right thing to do!

[–] merc@sh.itjust.works 14 points 1 year ago (1 children)

Is there any social media company that is profitable? Facebook is an advertising platform with a side-hustle as a social media site. Other than that, Twitter was losing money and since Elon is losing much more, Reddit is losing money, Discord is losing money, Snapchat is losing money.

[–] needadvicebadly@kbin.social 10 points 1 year ago (1 children)

Social media is an advertising platform. YouTube is a form of social media that's profitable too, at least now, and it's all from ads.

[–] merc@sh.itjust.works 4 points 1 year ago (2 children)

YouTube is Google. Google and Facebook are advertising companies who have side hustles doing other things like showing videos. So far, nobody else has managed to do that. Is it possible another ad company with a social side-hustle could emerge? Sure, but Facebook and Google are going to do whatever they can to either buy up or destroy any company that got too successful at that.

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[–] ArtVandelay@lemmy.world 13 points 1 year ago

The beatings will continue until ~~morale~~ profit improves

[–] rss3091@lemmy.ml 11 points 1 year ago

Spez has a very punchable face, if I ever saw one.

[–] socsa@lemmy.ml 10 points 1 year ago

If I delete my account, how will I use it to sabotage reddit?

[–] EtherBalls@lemmy.world 8 points 1 year ago (2 children)

It’s insane to me that a site with as much activity and engagement as Reddit is allegedly “not profitable”. He’s either flat-out lying or they have mismanaged the site to a legendary degree.

Either way, it’s pretty pathetic.

[–] MayorMcCheese@lemmy.ml 4 points 1 year ago

This seems typical for dot com/social/next best thing. They grow at all cost in angel funding. Then cash out.

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[–] jon@lemmy.tf 6 points 1 year ago

IPO'ing an unprofitable company in the current economy is a pretty ballsy move. More power to them I guess...

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