this post was submitted on 09 Jul 2024
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As a teen, I worked in a supermarket for years. People would always ask if the out of stock item was in the back. Guy, it's not in the back. I'm aware that this is a meme now.
To this day, I can find items in a supermarket super fast, as I just understand how everything is laid out. I'm usually in and out of the store in 5 minutes.
I've noticed in the last 5 or so years in the area I live, that there aren't overnight receiver/stocker shifts working large retail chains. Day shift employees will be trying to receive a delivery, stock the delivery, while constantly getting pulled away to tell customers that "well, technically the item you want is in the store but its buried under 1950 pounds of other products on a pallet that is packed in the middle of six other pallets. If you want to wait an hour or two, we might be able to find it for you." while secretly hoping the customers will just fuck off so they can actually get the receiving/stocking done to stop all the questions.
I used use to do night shift stock work, and we got paid more for working late. I'm guessing this is the reason they're stopping it??
Ya it's super hard to stock with customers around. We used to lay all the boxes all over the aisle BEFORE we'd put shit on the shelf. It was so much more efficient. Some guys used to just throw all their cardboard on the floor and clean up all at once before the store opened. Also we could blast music all night. Of course we argue about tastes in music.
If that's the case those companies are in bad shape. That's a form of cost-cutting that will impact your bottom line badly very quickly. I can't imagine how unusable my store would be if we didn't have freight crew.
The only store I've ever seen where "the back" is a real thing is microcenter. I've seen the salespeople there offer on their own to check the back, then come back a few minutes later with the item.
Yes hello I am very smart customer shopping in a warehouse that has a cash register, wanting to know if you have it in the back???
I'll offer to check the back when I want a little micro break lol. I don't actually look for anything, just take the chance to grab a drink of water (no water bottles allowed at the tills per company policy) and check my phone in a camera blindspot before going back to them and saying "no sorry it looks like we're all out"
That has to be against OSHA, that's some fucking bullshit. You need to stay hydrated! Call their bluff.
I'm not in America, and as far as I can tell they're just required to provide safe clean drinking water, which they do. They require any water/drinks to be kept around a corner since we deal in food prep sometimes, and as far as I'm aware it doesn't break any labour code. Don't get me wrong, I still do it since only one or two managers actually cares, but it sucks when the power tripping dipshits are on the schedule
This is how to do it. A nice water, bathroom, and phone break